AMVETS Jobs

Job Description

Essential Duties and Responsibilities

• Assuring the trades are accurately imported into our OMS, and booking into client accounts in a timely manner

• Facilitates the price adjustment and trade correction process.

• Reviews trade problem research results and determines appropriate corrective action.

• Contacts internal and external customers to resolve trading problems.

• Sets up and monitors client information and restrictions.

• Ensures that trades are executed and confirmed in accordance with organizational policies and procedures.

• Resolves comparison issues and assists in the portfolio allocation process.

• Accepts, screens and routes telephone calls and maintains record of inquiries, as required.

• Support the trade processing functions of either the Equity, Converts and/or Options desk (as applicable).

• Acts as Subject Matter Expert (SME) for several functions across the trading desk.

• Responsibilities may include maintenance of trade order entry systems and research and resolve trade differences and trade processing problems.

• Point of escalation for internal and external clients to resolve any issues.

• Creates rotation of desk duties for the team with Trade Desk Supervisor.

• Ensure that the correct client information is captured when onboarding new clients.

• Provides assistance to all specialists and management for Raymond James Institutional Equity/Options business or Institutional Equity business (as applicable to assigned area).

• Contact internal and external customers to resolve trading problems.

• Assists in researching trade problems and suggests appropriate corrective action

• Ability to work across Equity desk functions to provide variety of support when needed.

• Performs other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities

Knowledge of

• Concepts, practices and procedures of securities trading.

• Trade reconciliation and reconciling systems.

• Knowledge of Commission rates (RPA/CMP) for equity trading and how to resolve issues.

• High level of organization skills for follow-up with internal and external clients for problem resolution.

• Trade Settlement Life-Cycle, working closely with Settlement Specialist. Including Global Equity trading for international markets.

Skill in

• Updating and maintaining programs and databases.

• Identifying financial events that effect orders.

• Monitoring trading activities for adherence to organizational policies and procedures.

• Incorporating appropriate technology into the business process.

• Operating standard office equipment and using required software applications, sufficient to create documents, spreadsheets, and business correspondence.

Ability to

• Analyze and solve problems.

• Communicate effectively, both orally and in writing with associates, and internal and external customers.

• Work independently as well as collaboratively within a team environment.

• Handle stressful situations while providing a high level of customer service in a calm and professional manner.

• Ability to handle high volume workloads while prioritizing sensitive tasks.

• Attend to detail while maintaining a big picture orientation.

• Establish and maintain effective working relationships at all levels of the organization.

Educational/Previous Experience Requirements

• Bachelor’s degree in Finance, Economics, Business, Accounting or equivalent and a minimum of two (3) years of financial services industry experience.

• OR

• Any equivalent combination of experience, education, and/or training approved by Human Resources.

Licenses/Certifications

• None required.

Education

Bachelor’s, Bachelor’s: Business Administration, Bachelor’s: Finance

Work Experience

General Experience - 13 months to 3 years

Certifications

Travel

Less than 25%

Workstyle

Resident

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same

• Work with and through others to achieve desired outcomes

• Make prompt, pragmatic choices and act with the client in mind

• Take ownership and hold themselves and others accountable for delivering results that matter

• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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