Job Information

Erickson Living Front Desk Receptionist in Matthews, North Carolina


Windsor Run by Erickson Senior Living

Windsor Run is a beautiful 60-acre continuing care retirement community in the town of Matthews in Mecklenburg County, North Carolina. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing.

We are hiring an outgoing Front Desk Receptionist, also known as our Communications Specialist for our award-winning community. This is an essential role within our community; you will often be the first person a resident or family member meets!

Part time and PRN shifts are available!

Compensation: Starting at $15.50/hourly, depending upon experience

How you will make an impact:

  • Greet and direct our residents, visitors,/staff and handle questions and concerns efficiently.

  • Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner.

  • Monitor all emergency pull cords for Independent Living residents

  • Track status of resident involved in a situation, i.e. transported to a hospital, etc.

  • Manage up to date lists of residents, alphabetically and by resident apartment

  • Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keeping an accurate list of residents who are away and dates returning for Security purposes.

  • Responsible for logging all resident packages and notifying residents of a package pick-up via notice in mailboxes, assuring all mail is dispatched through U.S. Mail at the end of each day, sorts and distributes all inter-office mail

What we offer:

  • 401k for all employees 18 and over. Company contribution up to 3% once eligible.

  • Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.

  • Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.

  • A "career for life" approach to professional and personal development for our greatest asset; our employees.

  • State of the art community campuses, ongoing expansion plans, and design enhancements to ensure Erickson Senior Living continues to set the standard for senior living excellence.

  • A culture of diversity, inclusion and belonging, which builds on our values, vision, and mission

  • Discounted meals in our restaurants

What you will need:

  • High school or GED.

  • Previous front desk experience required

  • Excellent verbal skills

  • Ability to multi-task

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Since 1983, Erickson Senior Living’s national network of managed communities has been devoted to one mission—helping people live better lives. If you're driven to make a difference and feel passionate about what you do, you'll thrive in an Erickson Senior Living career. Experience a work and social environment beyond the traditional office setting, with access to multiple on-campus dining choices, health and wellness facilities, lush green spaces, and so much more. Come see why we’re among the most respected names in senior living, now serving 27,000 residents with a team of more than 14,000 employees.