Job Information
Insight Global Client Service Manager in Maspeth, New York
Job Description
Insight Global is seeking a Client Service Manager to join one of their top clients in Maspeth, NY. This individual will be responsible for first line support for all external clients, handling any immediate concerns, problems, or active site issues, mostly through email and phone communication. This person will work hand and hand with Relationship Managers and Project Managers to resolve client demands quickly and effectively. Issues may range from invoicing and billing to site production and production quality. This person needs to have excellent communication skills and be well organized. This person should be able to prioritize appropriately and manage multiple initiatives at once. This person should also be flexible to respond to client demands off hours when needed.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
-0-6 years' experience within client and customer support
-Strong experience with MS Office
-Experience within construction, electrical, engineering or materials
-Strong communication and organization skills -Experience specifically with Signage
-Flexibility around working as needed case by case null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.