Job Information
Elevance Health National Account Consultant - National Central Acct Management in MASON, Ohio
National Account Consultant - National Central Acct Management
Location: This position will work a hybrid model (remote and office). The ideal candidate must live within 50 miles of one of our Elevance Health PulsePoint locations listed on the requisition.
The National Account Consultant will be responsible for the day to day service for complex accounts within National. Typical book of business size is 100,000+ members.
How you will make an impact:
Advises clients on developing and designing specific benefit plans that will best meet the client’s needs.
Directs and coordinates benefit design issues and modifications with internal operations and implementation staff in support of client needs.
Analyzes client needs and develops, designs, and recommends/implements product improvements or additions to increase sales.
Develops relationships with and responds to inquiries from existing accounts, members, and brokers.
Builds relationships with clients to understand the client benefits and objectives.
Influences companies or clients to add additional products or services to the existing account (up sell).
Delivers on client commitments.
Understands the client and market to anticipate needs along with the ability to articulate these requests in a meaningful way within Elevance Health.
Acts as the lead in coordinating all internal partners to meet and exceed client expectations, which will drive opportunity for additional growth and product sales.
Coaches and mentors others as needed.
Travels as necessary to meet with prospective clients or other principals.
Minimum Requirements:
Requires a BA/BS and a minimum of 5 years within account management; or any combination of education and experience which would provide an equivalent background. Sales license is required to be obtained and appointed within ninety (90) days of hire.
Preferred Skills, Capabilities, and Experiences:
Experience working in the managed care/healthcare insurance industry most notably in Large Groups and/or National Accounts sales strongly preferred.
Exceptional strategic thinking, decision-making, problem-solving skills, and adaptability highly preferred.
Proven ability in collaborating with leaders and cross-functional teams to coordinate efforts towards common goals strongly preferred.
Experience interacting confidently with senior management and executive level stakeholders, as a subject matter expert and comfortable with influencing decision-making preferred.
Excellent written, oral, presentation and interpersonal communication skills with the proven ability to negotiate expectations between multiple parties strongly preferred.
Proficient with Microsoft Office products, MS Teams and Salesforce preferred.