AMVETS Jobs

This position exists to lead a team of engineers to ensure timely and accurate performance of all team activities and is responsible for overseeing the day-to-day operations of a team or department within an organization. They are responsible for ensuring that all operations are running smoothly and efficiently, and that all employees are meeting their performance targets.

Accountabilities:

• Supervise and manage a team of employees, including hiring, training, scheduling, and performance management

• Develop and implement operational policies and procedures to improve efficiency and productivity

• Monitor and analyze operational metrics to identify areas for improvement

• Work with other teams/divisions to ensure that operations are aligned with organizational goals

• Conduct regular performance evaluations of team members and provide feedback for improvement

• Ensure compliance with regulations and policies

• Manage inventory and supplies to ensure that the department has the resources necessary to meet operational demands

• Identify and resolve operational issues and challenges

• Prepare reports and presentations on operational performance and outcomes

• Provide guidance and support to team members to help them meet their goals and objectives

• Foster a culture of teamwork, collaboration, and continuous improvement within the division

• Resolve escalated customer complaints and technical escalations when applicable

• Conduct effective workforce planning and responsible for individual career development.

• Actively drive improvements that increase productivity and staff effectiveness.

• Recommend staff retention initiatives.

• Manage and facilitate the corrective action process, partnering with the manager

• Manage employee teams, drive engagement, provide ongoing communications, coach and develop staff. Drive key initiatives to facilitate team process improvement and efficiency as well as partner with Leadership to implement critical employee opinion survey (EOS) actions.

Qualifications:

• Bachelor’s degree in computer science, computer engineering, math or equivalent technical discipline or equivalent technical experience or related work experience.

• 5-7 years relevant professional experience.

• 1-3 years supervisor-level experience.

• 3+ years of experience in operations management or a related field

• Strong leadership and management skills

• Excellent communication and interpersonal skills

• Ability to analyze data and metrics to identify areas for improvement

• Familiarity with safety regulations and policies

• Attention to detail.

• Demonstrated ability to work in rapidly changing environment.

• Quickly grasps new technology and concepts.

• Working knowledge of Microsoft Windows, Word, Excel, Outlook and Internet.

• Ability to read and interpret documents such as procedure manuals.

• Ability to write routine reports and email correspondence.

• Ability to speak clearly and effectively with team members.

• Ability to work independently and manage multiple tasks simultaneously.

  LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK .

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