Siemens Customer Service Professional in Malvern, Pennsylvania
Job Family: Sales
Req ID: 353741
Siemens Financial Services Inc. Commercial Finance Americas is seeking a highly motivated and detail orientated Customer Service Professional who has a methodology mindset and an eye for detail.
Respond to and independently resolve customer inquiries & issues related to invoices, W9s, payment confirmation, audit confirmations, address changes, sales/use taxes, property taxes, requests for copies of contract documentation.
Verifying UCCs are current. File UCC Continuations for UCCs due to expire. Also responsible for filing UCC1s and Amendments for Transfer of Interests, assignments for purchases and filing Terminations for Lien Releases on Disposed Contracts
Apply for new or duplicate titles, or release existing titles, by gathering and reviewing documentation, new regulations and processing requirements for applicable state, and determining most cost-effective and efficient means to obtain title within prescribed timeframe.
Insurance- Maintain current applicable coverage of insurance for all contracts
Manage incoming checks to be forwarded to lockbox
Manage contract documentation offsite storage
Qualifications (include education):
Bachelor's degree or equivalent work experience.
1 year of customer service with a finance background
1+ year of customer-oriented documentation experience, preferably in the leasing industry, with regular direct contact with customer
Ability to manage and effectively prioritize daily activities independently within parameters designated by manager.
Ability to meet deadlines and handle multiple tasks in an independent, effective manner
Must have excellent interpersonal skills and work well within a cohesive team environment
Professional written and verbal communication skills
Microsoft Office Knowledge
Organization: Siemens Financial Services
Company: Siemens Financial Services, Inc.
Experience Level: Early Professional
Full / Part time: Full-time
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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