Job Information
PRGX Analyst III in Malaysia, Malaysia
About PRGX Global, Inc
ABOUT PRGX
We provide the business intelligence to unlock incremental value from data and expand impact across our clients' organizations for healthier whole businesses. PRGX pioneered Recovery Audit nearly 50 years ago and is now the global leader in source-to-pay analytics and margin expansion. PRGX empowers clients in more than 30 countries with the business intelligence to recover $1.2 billion in annual cash flow, unlocking value and improving the overall health of organizations across the world. We collaborate with supplier communities to realize improved profits and deliver the tools to optimize processes, finding immediate and lasting value. With end-to-end technology and deep vertical expertise that underpins our recovery, preventive, and analytics solutions, we provide the actionable insights to minimize leakage, optimize cash flow, and shape stronger, healthier businesses. F or additional information on PRGX, please visit www.prgx.com .
Job Description Job Description
Job Title: Analyst III
Date: 2021
Division/Department: Recovery Audit
Location:
Reports to: Management
Service Line: Recovery Audit - Non-Commissioned
Band:3 - Professional
Zone:NA
Type of position:
☒ Full-time ☒Temporary
☒Part-time ☐Other
FLSA Status:Hours__ / week
☐Exempt ☒Not applicable
☐Non-exempt
JOB DUTIES & RESPONSIBILITIES:
Conducts audits using client data to identify errors and recover revenue
Finds, supports, and documents audit and claims operations
Produces claims
Updates claims management system
Bills claims to client
Reviews contracts, agreements, paperwork and electronic documents
Inspects and evaluates client financial information
Provides vendors with claim back-up information
Packages claims for vendor and/or client
Conducts buyer, contract and document pulls as required
Provides support for audit team.
Actively contacts vendors as part of the claim production process
Independently produces written correspondences to vendor inquiries.
Analyzes and assesses problems regarding client’s claims procedure and business operations based on appropriate audit concepts.
Produces number and dollar volume of claims goals as defined by team leader and/or management.
Adheres to the overall timing and deadline of an audit cycle.
REQUIRED WORK EXPERIENCE:
· Minimum of 2 years of professional business experience.
· Professional audit experience is preferred.
FUNCTIONAL COMPETENCIES:
Domain/Industry Knowledge & Focus
Basic awareness of broader industry
Demonstrated ability to review all project concepts and vendor complexity levels independently and capable of producing claims that do not require QC review before being sent to vendors or clients
Data Analysis
Looks for innovative ways to analyze data in order to identify new audit opportunities
Identifies subtle trends in their data and recognize their immediate impact for the client and the business
Highly proficient in the use of all tools and also capable of testing new tools or tool enhancements and offering meaningful feedback on issues found that can assist IT staff in troubleshooting and correction efforts
Makes realistic and productive suggestions for future tool enhancements to further optimize processes and save time
Problem identification & Resolution
- Analyzes and assesses problems with client's claim procedures
Claim Production & Quality
Regularly achieves production levels of claim value or counts in the top 10% of team members producing claims or maintains above average production levels while taking on significant additional responsibilities
Performs entry-level audit tasks without supervision
Provides independent support to India teams, and able to train new hires on review concepts and tools
Approaches training others in an organized way and communicates concepts clearly and effectively
Client & Supplier Management
Communicates across multiple levels of client or vendor organizations in clear and concise way, and drives the resolution of claims (recovery)
Establishes confidence with senior staff should that communication assigned will be handled with the highest level of professionalism, and that decisions made in claim resolution process are sound and best serve group objectives
BEHAVIORAL COMPETENCIES:
THINKING
Maintains a Client Focus
Delivers on commitments to clients
Understands clients stated needs and requirements
Communicates with vendors in professional and timely manner
Meets clients’ needs
Maintains positive relationships with clients and vendors
RELATING
Communicates with Impact
Communicates in clear and concise manner
Values and listens to others
Adapts communication to different audiences
Shares information in a timely manner
SELF-MANAGING
Displays Emotional Intelligence
Remains calm and composed with day-to-day challenges
Maintains focus when under pressure
Recovers from setbacks typical to role
Adapts to changes and shifting requirements, and maintains openness to new approaches
Aware of own emotions and reactions
Builds positive and trusting relationships with colleagues
Sees the positive in people, situations and events
Organizes & Prioritizes
Organizes info to complete daily work
Plans and performs work in systematic way
Seeks guidance with competing demands & priorities
Manages tasks effectively to deliver work on time
Shifts priorities as directed by others
Takes Initiative
Takes responsibility for own performance - work done on time and to quality
Performs routine tasks without being prompted
Anticipates problems might encounter in daily tasks
Accepts responsibility for and corrects mistakes
Seeks out additional work; offers to help others
ACHIEVING
Drives for Results
Tenacious in overcoming routine challenges, seeks support
Completes tasks in timely manner
Strives to meet goals and objectives
Maintains energy and focus
Maintains self-motivation and determination to meet deadlines and expected outcomes
WORKING CONDITIONS:
Employee Assistance Programme
Skills & Requirements Qualifications
PRGX provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, Protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.