AMVETS Jobs

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering IT Business Analysts with the resources to solve critical problems for the future of our business, which is why we need you.

What motivates you?

· You obsess about customers, listen, engage and act for their benefit

· You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes

· You thrive in teams, and enjoy getting things done together

· You take ownership and build solutions, focusing on what matters

· You do what is right, work with integrity and speak up

· You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with:

Experience in the following:

Plan :

• Actively participate in release/sprint planning, test strategy/planning, cutover approach/planning

• Ensure dependencies between business functionalities across various systems are captured and work with PMs to build those into plans

• Proactively identify & raise risks and issues for the program

User Stories:

• Creation of user stories, detailing user stories for any common features/uniformity

• Align with country for delta changes and create/manage/guard change requests

Aligning with Dev team:

• for any clarifications on functionality/ common features build

• Single point of contact for dev team for any scope/requirements clarification

Test support:

• work with country, test and dev teams for acceptable mismatches, defect classification

• prioritize defect fixes to help dev and test teams

• Sample review of test scenarios/cases for VT, SIT (to ensure test scope coverage is good enough)

• propose workaround solutions for issues and get buy-in from users

Deployment :

• actively participate in rehearsal testing

• assist in business verification testing post deployments with business users

• assist in any day 2 changes – recording, prioritizing

Production:

• assess production incidents raised during Hypercare and prioritize fixes for dev team

Training :

• manage training from respective business users to dev & testing teams

• help the first train the trainer sessions with country team along with business teams

On the job you will:

• Derive & finalize the scope for migration working with BU team & sign-off

• Guarding initial agreed scope and retrofit change requests

• Working with business to align on the common features/enhancements, uniformity, behavioral changes across all form

*Understanding of life insurance business and preferably worked on life insurance admin system.

• Assess re-usability across countries ( something new, but we should look at it going forward)

• Impact analysis –

• Work closely with dev team to classify & prioritize forms, reports, DB into different categories (low, med, high) based on business criticality

• Work closely with architect/CAS SME to identify & assess the impacted applications both upstream & downstream

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better

• A leadership team dedicated to your growth and success

• A bold ambition and set of goals to be a leader in driving transformation in our industry

• Our best. Every day.

Learn more about opportunities with us at jobs.manulife.com

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .