Job Information
Shell Project Delivery Scheduler in Makati City, Philippines
Important Reminder: This role will be on project for one (1) year.
Purpose
To create schedules for truck deliveries in order to ensure timely and economical product delivery to Retail sites and B2B customers through the Order to delivery process
Dimensions
Part of team of typically covering 7 days per week road transport bulk fuel deliveries across PH.
Principal Accountabilities
Create and optimize an accurate, cost effective and timely delivery plan based on VMI data / customer orders to ensure that the right product and volume is delivered from the right source to the right destination at the right time by the right truck
Ensure scheduled deliveries are in line with HSSE and operational procedures and customers´ SLAs
Work with VMI analysts (where relevant) and other schedulers to balance order demand against truck supply
Ensure the truck diary is correctly set up in CROSS
Ensure Supply and product availability issues are reflected in CROSS’ set-up
Allocate orders to trucks via CROSS Scheduling Tool
Manually fine tune the CROSS output before sending the solution to GSAP before the appropriate cut off time
Liaise with other teams that contribute to the Order to Delivery process, COBs, including credit checking staff, CSC, hauler partners and delivery assurance team
Contribute to the minimization of stock-outs, Left on Boards and excessive multi-dropping.
Use related software such as Scheduling access tools, VMIFE, CROSS, GSAP as necessary
Competences Required
Road Delivery Operations – Knowledge
HSSE Management – Knowledge
Distribution Industry Analysis – Knowledge
Distribution Planning and Exchanges – Knowledge
Product Handling & Control – Knowledge
Road Transport Planning – Knowledge
Scheduling Systems (CROSS) – Awareness
Excellent stakeholder management – Skill
Excellent communication and issue resolution skills – Skill
Stress resistance – Skill
Ability to deal with non-standard situations – Skill
Ability to apply proper solution under time pressure – Skill
Key/Special Challenges
Continuously improve scheduling effectiveness, minimising stock-outs and other rework costs, using benchmarks and KPI monitoring
With a Learner Mindset to continuously look into process optimization and improvements.
Close teamwork within the scope and in particular with Delivery Assurance Team
Balance stress, conflicting priorities and time pressures against the need to product an effective and viable schedule
With direct customer interface especially for customers enrolled under VMI program
Includes “Hybrid Delivery assurance” for competence upskilling on end to end Order to delivery process . Please note as hybrid DST/DA subject to shifting schedule.
Schedulers are on 5-day work week with rotating day off depends on the scope being handled. Working days includes PH Holidays.