Job Information
CBRE Facilities Administrator - Helpdesk - Makati (IM) in Makati City, Philippines
Facilities Administrator - Helpdesk - Makati (IM)
Job ID
148437
Posted
19-Apr-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative, Digital & Technology/Information Technology, Engineering/Maintenance, Facilities Management
Location(s)
Makati City - National Capital Region - Philippines, Mandaluyong City - National Capital Region - Philippines, Manila - National Capital Region - Philippines, Taguig - National Capital Region - Philippines
- To build a strong and effective working relationship with all contract Stakeholders
2. To participate in internal and client meetings as appropriate
3. To prepare and issue reports as requested by account management team, which may include, but not limited to:
· Daily work order management
· Receipting Open Purchase Orders
· Vendor compliances
· WHS management
· Vendor Quote preparation
To assign PPMs and reactive tasks to the appropriate resources to ensure all tasks are completed within the contractual KPI’s/ SLA’s, and track all tasks via the Work Order management system (Si7 Service Insight CMMS)
To build a basic understanding and familiarity with site operations in order to better understand Iron Mountain’s priorities and needs
Coordinate, assist, support and resolve any stakeholder issues in a timely and professional manner
Support and assist in any project activities and/or onsite works
8. To carry out all administrative tasks associated with the management of the contract, ensuring auditable trails are maintained, which may include, but not limited to:
· Maintaining records/communication/documents of all maintenance and extra work activities (quotes, service reports, compliance, WHS, POs etc) in centralised filing system
· Supports the achievement of service delivery KPI’s by actioning Work Orders / Reactive tasks quickly and efficiently
· Preparation of reports and documentation (as referred to above)
· Vendor administration, which may include, but not limited to:
Oversee and maintain security vetting details to ensure all contractual Security & Access requirements are adhered to
Ensure all Vendor documentation is provided, and recorded in central filing system
Assist with, and record all vendor online inductions and training
Support account manager with any Vendor raised WHS issues, incidents, near misses
Ensure all required documentation is obtained from Vendors - Attestation letters, Background checks, licenses, liability insurance, SWMS, Permits to Work etc.
Support Si7 CMMS vendor platform, enquiries, training and work order completions
Assist with WHS processes and communication to vendors, to ensure strong Safety Culture on site, is first priority for all works
9. Support monthly Statutory & Non-Statutory Maintenance Schedule in line with Service Insight CMMS, contractual KPI / SLA requirements
10. Assist in the preparation, monitoring and updating of budgets and reports where required
11. Undertake other duties and tasks as the client or management may reasonably direct
Ability to work as part of a team, as well as independently
Knowledgeable in Si7 CMMS; Proficient in MS Tools
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)