AMVETS Jobs

JOB REQUIREMENTS: Reception Team Staff - Call Center Comp Med Central Clinic - 740 Regent St. Ste. 106, 740 Regent St. Ste 106, Madison, Wisconsin, United States of America Req #1784 Wednesday, February 14, 2024 Group Health Cooperative of South Central Wisconsin. BETTER TOGETHER Must reside in the local area (Wisconsin) to be available for on-site coverage and meetings. The Reception Team Staff - Call Center position is responsible for providing a wide range of administrative support activities within the Call Center including answering telephone calls from members, co-workers, and other GHC-SCW staff, answering team and practitioner staff calls and relaying messages appropriately and in a timely manner, scheduling follow-up and routine appointments, informing members of relevant co-payments and fees that will be due at the time of service, and answering general questions. The incumbent works under the general supervision and review of the Call Center Supervisor/Assistant Call Center Supervisor. The incumbent knows and abides by all Group Health Cooperative of South-Central Wisconsin (GHC-SCW) organizational and departmental policies, sets personal standards and strives for high quality work in completing assignments, performs job duties in a timely manner, and represents the organization in a positive manner.The incumbent understands our Mission, Vision and Common Values (stated below) and is committed to promote these values in behavior and attitude. Our Mission Statement: We partner with members and the communities we serve to maximize health and well-being. Our Vision: As a local, not-for-profit, member-owned Cooperative, we are the most trusted resource for lifelong health and well-being in the communities we serve. Our Values: *We are a not-for-profit Cooperative * We are member-centered * We are equitable and inclusive * We are quality-driven * We are innovative * We are community involved Five Strategic Pillars: *Exceptional Quality and Service - We seek excellence by working towards the elements of the quadruple aim we strive to be the best we do in all that we do. * Meaningful Employee Engagement - We create a culture where employees are involved, enthusiastic and committed to delivering on the GHC-SCW Mission, Vision and Values. * Continuous Improvement - We actively identify opportunities and initiate change that creates value for the Cooperative and those we serve. * Financial Strength - We ensure the Cooperative\'s long-term viability by reinvesting earnings generated by controlling health care costs and consistently growing revenue. * Impact - We advance health and well-being by nurturing connections with... For full info follow application link. Group Health Cooperative is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/91B74CDCE0694DB2