AMVETS Jobs

Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking Customer Service Representatives to work at a premier company in Madison, WI. Sound good? Take a closer look below. We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters in your life.

Call Center environment - Must live near

NOT Hybrid or Remote

Pay $19.30 - $22.20

1st shift - 8am - 5:30pm Mon - Fri

Temp to hire!

What’s a typical day as a Customer Service Representative? You’ll be:

• Answering inbound customer calls and emails related to placing orders, order status, product information, or pricing.

• Regularly monitoring emails and ensuring department goals are met while providing exceptional customer service.

• Processing customer orders and complaints promptly and accurately.

• Collaborating with multiple departments to resolve customer issues.

• Creating and maintaining customer accounts.

• Meeting individual metric standards such as monthly goals and service levels.

• Resolving technical issues over the phone and proactively recommending products to close sales.

• Participating in continuous improvement activities to contribute to a high-performing team.

This job might be an outstanding fit if you:

• Have a high school diploma or equivalent.

• Have a minimum of 1-year relevant customer service work experience.

• Have experience providing customer service to international customers (preferred).

• Are proficient with Microsoft Office including Outlook, Word, and Excel.

• Have excellent data entry accuracy and strong attention to detail.

• Have effective verbal and written communication skills in English.

• Have good analytical and conceptual thinking skills.

• Have the ability to build and maintain good rapport with customers.

• Have a customer-centered mindset and the ability to effectively deescalate emotions.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Representative today!

#P1

#CB

#Madison

#Kelly

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.