AMVETS Jobs

Agile Team Coaches support our Information Technology (IT) teams on their Agile journeys. This unique opportunity lets you bring your experience to shape the future state of agility across TNC IT. By joining our team, you will become part of a group that is a force to be reckoned with: a force for nature, a force for people, and a force for our planet.

WHAT YOU'LL BRING

RESPONSIBILITIES

• Work independently to teach the Agile mindset, Manifesto, principles, and core processes to teams new to Agile.
• Independently assess what Agile methodology best suits teams new to Agile, then establish Agile events, processes, and tooling according to this assessment.
• Ensure proper coordination and collaboration with other teams.
• Use health checks, coaching experience, stakeholder input, team member input, and other sources to assist teams in deepening their Agile journeys.
• Help individuals and teams set up and troubleshoot Jira projects and Confluence spaces.
• Contribute to the ACoE's strategy for TNC IT's Agile journey and align your work with it.
• Ensure Agile coaching and guidance mesh with team, business, and organizational contexts.
• Assist with furthering the ACoE's development; contribute to plans and communicate with broader IT audiences.
• Help stakeholders define objective priorities that align with desired TNC mission outcomes.
• Identify risks and opportunities and facilitate issue resolution.
• Establish processes to track cross-system interdependencies and their impacts on release scope and schedules.

MINIMUM QUALIFICATIONS

• Bachelor's degree in information technology or related field and/or combined equivalent of education and experience (examples may include 2-year degree in a related field and 2 years of professional experience in IT, 4+ years of professional experience in IT, and other possible equivalents)
• At least one foundational Agile certification (e.g., CSM, IC Agile ICP, Team Kanban Practitioner, etc.).
• 2 years of team-level Agile Coaching experience, with both Scrum and Kanban teams.
• Communicate effectively with internal and external audiences, including business partners, executives, and other key stakeholders.
• Collaborate inclusively and effectively in diverse teams.
• Able to hold courageous conversations with leaders, stakeholders, and team members.
• Excellent written and oral communication skills.
• Excellent customer, client, or stakeholder service skills.
• 6 months or more as a Jira and Confluence user[.]{.underline}
• Experience modifying core Jira project and Confluence space settings (e.g., configuring board columns, updating filters, changing project and space permissions)
• Experience with software development methodologies and the software development lifecycle (SDLC).
• Able to use quantitative data to guide assessment and improvement opportunities.
• Experience with project management techniques and tools.

• Functional knowledge of DevOps/DevSecOps principles and practices.

   

PREFERRED QUALIFICATIONS

• Advanced Agile certifications (e.g., A-CSM, IC Agile ATF, Kanban Systems Design).
• 5 years of team-level Agile Coaching experience, with both Scrum and Kanban teams.
• Multi-team or program-level coaching experience.
• Administer and use advanced capabilities in the Atlassian suite of products (e.g., Jira and Confluence user permissions administration, JQL, automations, Jira Service Manager).
• Comfortable navigating challenging conversations and giving up, down, and lateral feedback that moves groups in a positive, constructive direction.
• Multi-lingual skills and multi-cultural or cross-cultural experience.
• Exceptional customer, stakeholder, or client service skills.
• Fluency with establishing quantitative metrics and gathering data to create assessments and demonstrate improvement opportunities.
• Critical thinker with demonstrated problem-solving sk lls.
• Hands-on DevOps/DevSecOps experience.