Job Information
Tufts Medicine Telephone Operator in Lowell, Massachusetts
POSITION SUMMARY: The Telephone Operator performs services in a designated area according to the policies, procedures, philosophy, and objectives of the department and hospital. Works cooperatively within department and other services to create a system of quality health care.
HOURS: Friday and Saturday Overnights, 11p-7a
Job Duties & Responsibilities:
Maintain current knowledge in areas of responding to all patient requests, visitor and staff requests, incoming and outgoing telephone calls, and paging via the PC console.
Must be able to rotate among the Lowell General community campuses
Understands the disaster drills/codes of the hospital, can respond to all alarms, TTY calls and contact the appropriate personnel, including calling 911 or interpreter services.
Candidate must be able to respond quickly to codes & other emergency situations.
Requirements:
High School Diploma or GED Required
1-3 years of Customer Service Experience
What We Offer:
Competitive salaries & benefits that start on day one!
403(b) retirement plan with company match
Tuition reimbursement
Free on-campus parking
About Lowell General Hospital:
Lowell General Hospital is an independent, not-for-profit community hospital serving the Greater Lowell area and surrounding communities. With two primary campuses located in Lowell, Massachusetts, we are the second-largest community hospital in Massachusetts. We have the latest state-of-the-art technology and a full range of medical and surgical services for patients, from newborns to seniors.
Tufts Medicine Lowell General Hospital is an Equal Opportunity Employer.