Job Information

Jack Henry & Associates UI/UX Designer in Louisville, Kentucky

UI/UX Designer

General information

JobID: 10362

Position Level: Individual Contributor

Team: Information Technology

Position Type: Regular

Working Time: Full-Time

Locations: Elizabethtown, Kentucky, Louisville, Kentucky, Remote, Remote

Travel Requirements: 2%

Description & Requirements

At Jack Henry & Associates, we deliver technology solutions that are digitally transforming community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments.

This is an exciting role in the Jack Henry Payments division that’s geared towards building the newest online bill pay solutions of choice. We’re seeking a strong advocate of Agile software development as the means for delivering high-quality customer experiences and thrives in a culture of continuous learning. You will contribute to products that are used by millions of people. Our ideal candidate demonstrates the ability to think quickly and serves as part of a collaborative team solving complex and engaging problems for the user. They approach problems with a ‘beginner’s mind’ and an absence of bias when thinking through solutions. They should have a strong innovative spirit, with a history of demonstrating how they’re nimble, forward-thinking, and always asking ‘What if?’ when approaching problems. This role is embedded within an agile development team and provides UI/UX design expertise and support. This is a high-impact position that includes conceptualizing user experience flows with stakeholders and providing beautiful and thoughtful designs that the developer's code to our products.

Our team is distributed, which means you can live and work anywhere within the US. You will need to work standard Eastern Time business hours for optimal collaboration with team members.

What you’ll be responsible for:

  • Collaborating with product owners, fellow designers, and developers to design product features through

  • Wireframing

  • Creating high-fidelity interactive UI prototypes using Adobe XD

  • Delivering specific product features from start to finish, while being open to constructive feedback.

  • Managing multiple projects at one time.

  • Recommending product improvements (both small and larger scale).

  • Continuously learning and researching design trends as the design field rapidly evolves.

  • Ensuring designs are aligned with standards regarding web accessibility within our products.

  • Pair/mob programming with agile team members to support front-end development and advocate design standards during this process. Provide constructive feedback.

  • Participating in customer feedback sessions regarding new and existing features.

  • May perform other job duties as assigned.

What you’ll need to have:

  • Minimum of 3 years of professional experience in UI/UX design.

  • Experience with user interface design for web applications, and mobile/touch devices.

  • Experience with industry-standard design and prototyping tools: Figma, Sketch, and Adobe XD programs.

  • Ability to quickly grasp technical concepts and constraints while quickly designing thoughtful solutions.

  • Experience being organized, efficient, and able to manage complex projects in a timely manner.

  • Experience working with a team that has shipped products.

  • Strong attention to detail

  • Strong communication and presentation skills.

  • Must have a portfolio link on your resume, or a combined resume and portfolio PDF to be considered for the position. If your portfolio is password protected, the password must be provided.

  • Must be able to work standard Eastern Time zone business hours.

What would be nice for you to have:

  • Experience leveraging standardized design systems that promote consistency across applications.

  • Experience conducting research and usability studies.

  • Proficiency in HTML, SCSS, and JavaScript.

  • Experience with user-centered design through collaboration with front-end developers early in the software development process.

  • Experience in payments/financial industry.

  • Experience in Agile/Scrum software development.

If you gotten this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of,"Do the right thing, do whatever it takes, and have fun."We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.We demonstrate our commitment by offering outstandingbenefit programs ( to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visitour Corporate Responsibility site ( to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.