Job Information

Cedars-Sinai ServiceNow Developer in Los Angeles, California

Grow your career at Cedars-Sinai!

The Enterprise Information Services (EIS) team at Cedars-Sinai understands that true clinical transformation and the optimization of a clinical information systems implementation is fueled through the alignment of people, processes, and technologies.

Why work here?

Beyond an outstanding benefit package, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the standard of patient care we strive for.

What will you be doing in this role:

The ServiceNow Developer is responsible for application development supporting business objectives while providing expertise in all phases of the software development lifecycle (conception, design, testing, production, and maintenance). Analyses, designs, and builds applications using standard application design patterns and detailed approaches to application integration. Works on new and existing applications. Performs hands-on development, mentors junior developers, and assists in architecting solutions. Serves as liaison to internal customers, research groups and various business support areas.

  • Design and develop solutions in ServiceNow, including forms, workflows, interfaces, and custom code.

  • Gather requirements, test, build and implement solutions based on customer requirements.

  • Configure and improve core application, including, but not limited to, Service Catalog, Service Portal, Incidents, Change, Knowledge Base, and Reporting.

  • Administration of the ServiceNow platform, including issue and performance mitigation, and health checks.

  • Ability to write clear, concise, and accurate technical documentation. (like requirements, system architecture design, use case diagrams, sequence diagrams and class diagrams)

  • Work within established best practices for development and testing with Agile framework. Define detailed requirements in working with the process owners in the form of stories for development with detailed design elements for each story captured.


Experience Requirements:

  • Three (3)+ years of experience managing application design, software development, and maintenance.

  • Demonstrated experience using various programming and scripting languages.

  • Demonstrated grasp of relational data modeling techniques.

  • Understanding of Unified Modeling Language tools and how they are applied to OO design.

  • Solid grasp with Unix, Linux, and Windows operating systems.

  • Expertise in system performance tuning.

Educational/Certification Requirements:

Bachelor's degree in Computer Sciences, Mathematics, or related discipline. (preferred)

Certified ServiceNow Administrator. (preferred)

ITIL v3 Certification or equivalent practical experience.

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.