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Splunk Cloud Consulting Solution Engineer - West Strategic Accounts in Los Angeles, California

Join us as we pursue our disruptive new vision to Turn Data Into Doing™. We are a company filled with people who are passionate about our technology and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success.

Pre-Sales Cloud Consulting Solution Engineers (Cloud CSEs) are experienced Solution Engineers with demonstrable expertise on Splunk Cloud services, cloud service providers (CSPs), and operationalizing data from cloud services. As one of Splunk’s specialized technical pre-sales resources, you will be a key participant in securing the technical win on strategic and complex opportunities.

In this role, customer interactions cover a wide range of engagements. Some examples include aligning customer use-cases to Splunk Cloud capabilities, providing guidance to customers on architectures that meet their business objectives, presenting to senior customer staff, and acting as an escalation point for Account Solution Engineers (SEs) requiring more detailed technical guidance.

A successful Cloud CSE will not only maintain a technical understanding of cloud products and services from CSPs, but also build cross-functional relationships with SEs, fostering a supportive mentoring environment that helps to build scale and impact Splunk’s rapid growth rate.This role will support Strategic Accounts across the West.

Primary Responsibilities

  • Serve as a technical escalation point for SEs in need of deeper expertise on Splunk Cloud services and cloud-related pre-sales efforts for regional sales teams

  • Guide customers through best practices and root cause analysis related to their use-cases and challenges -- including proof-of-concepts, infrastructure analysis / service analysis, and/or collaborating with Account SEs, Sales teams, and Solution Architects in support of pre-sales opportunities

  • Research and communicate the positive value of migrating a customer’s complex on-premises Splunk Environment to Splunk Cloud

  • Develop and Deliver detailed project plans for the migration of customer data, use cases, and users from on-premise Splunk Environments to Splunk Cloud

  • Provide guidance, answers and Best Practices as the primary Splunk Cloud advisor for assigned customers from discovery through purchase

  • Provide internal technical expertise, fielding questions related to Splunk Cloud services, and cloud services provided by Microsoft Azure, Google Cloud Platform, and Amazon Web Services

  • Support delivery of technical content for internal and external audiences to advance sales stages and/or support marketing at events such as Splunk’s annual user conference, .CONF

  • Maintain and extend personal knowledge related to evolving and newly-emerging technologies underpinning the latest industry trends and how they apply to Splunk Cloud services

  • Operate as a self-starter who is driven by an intense desire to learn, grow, teach & win

    Key Candidate Differentiators

  • Bachelor's degree in an engineering discipline (e.g., computer science, electrical engineering, information systems, or similar) -- exceptionally well-qualified candidates with equivalent experience will be considered

  • 3+ years of experience in a senior technical pre-sales and/or delivery capacity

  • 2+ years of experience architecting data platforms, preferably related to Splunk Enterprise

  • 2+ year of experience working directly with CSP IaaS and PaaS offerings, either as an employee or as a customer

  • Possess hands-on, working-level expertise in Amazon Web Services (AWS), Azure, and/or Google Cloud Platform to serve as a trusted adviser to our customers; professional certifications are a plus.

  • Experience operationalizing data from cloud services to achieve business objectives

  • Practical skills in at least one scripting language is highly desirable (e.g., Python, bash, etc.)

  • Working-level experience with an enterprise data streaming capability (e.g., Kinesis, Confluent, Splunk Data Stream Processor) including architecture, deployment, sources/sinks, functions and building pipelines

  • Ability to travel up to 25% (when/where public health conditions allow due to COVID-19)

  • Applicants must be currently authorized to work in the United States on a full-time basis

    Are you looking for an incredible place to work that celebrates innovation, leadership and creativity? Please contact us. Splunk offers competitive compensation and excellent benefits. When you join Splunk you'll be working with a team of smart people who are as passionate about our products as our customers' success.

    We value diversity at our company. You will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

About Splunk

Splunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is one of the fastest growing and most complex areas of big data—generated by every component of IT infrastructures, applications, mobile phone location data, website clickstreams, social data, sensors, RFID and much more.

Splunk is focused specifically on the challenges and opportunity of taking massive amounts of machine data, and providing powerful insights from that data. IT insights. Security insights. Business insights. It’s what we call Operational Intelligence.

Since shipping its software in 2006, Splunk now has over 13,000 customers in more than 110 countries around the world. These organizations are using Splunk to harness the power of their machine data to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce costs. Innovation is in our DNA – from technology to the way we do business. Splunk is the platform for Operational Intelligence!

Splunk has more than 2,700 global employees, with headquarters in San Francisco, an office in San Jose, CA and regional headquarters in London and Hong Kong.

We’ve built a phenomenal foundation for success with a proven leadership team, highly passionate employees and unique patented software. We invite you to help us continue our drive to define a new industry and become part of an innovative, and disruptive software company.

Benefits & Perks: Wow! This is really cool!

SF Only

Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO, sick leave, stocked micro kitchens in Splunk offices, catered lunches on Mondays, catered breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer, “Fun Fridays”.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Non SF

Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO and sick leave. Our work environments vary by location however we believe in hosting amenities and fun activities to fuel our energy. You may find fully stocked micro kitchens, catered lunches on Mondays and breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer and “Fun Fridays”.

This isn’t a job – it’s a life changer – are you ready?

Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

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