Job Information
Amazon Snr. Account & Project Manager, 3P Heavy & Bulky in London, United Kingdom
Description
The Amazon Marketplace UK team is looking for a talented, customer-obsessed Senior Account and Project Manager to help shape the future of our 3P Heavy and Bulky business. This role offers the opportunity to drive success for some of the most influential Sellers of Heavy and Bulky products, and to drive large scale, high visibility projects across a variety of internal teams UK and EU teams.
The ideal candidate will be highly organized and have a demonstrated track record of successful account management and project management, juggling multiple projects with competing deadlines, and using data to identify and prioritize opportunities. They are a customer obsessed self-starter with a passion for independent, creative problem-solving. They are analytical, enthusiastic, self-motivated, detail-oriented, and have strong writing skills with the ability to handle ambiguity, influence employees at multiple levels of the organization, and lead doc creation for senior stakeholders. They can understand a business/process from multiple perspectives (Selling Partner, Customer, Retail, Brand, and Compliance) and can propose solutions which balance/align the needs of all stakeholders.
The Senior Account and Project Manager will have several key responsibilities within the 3rd party Marketplace side of the business, including:
• Selling Partner management: Identify and lead new Seller partnerships, manage some of Amazon’s most influential Selling Partners to meet and exceed their business objectives and enhance overall Seller Experience by using anecdotes and data to a drive a continuously improving self-service Seller Experience.
• Complex Project management: Lead a variety of projects that drive growth and improve Customer Experience and Seller Experience for Heavy and Bulky products. Partner with tech and central teams to introduce new products and services to Selling Partners and drive automation and scale
The successful Senior Account and Project Manager must:
• Manage strategic selling partner relationships – with senior stakeholder engagement (internal and external)
• Create business plans for new opportunities and develop and execute project plans for the launch of new features, and initiatives
• Develop a complete understanding of Selling Partner and end-customer needs and use that knowledge to influence roadmaps and priorities
• Co-ordinate cross-functional teams, and communicate with internal and external parties, while meeting tight deadlines for high visibility projects
• Bring innovative ideas to the table, and drive stakeholder teams to support them, in order to find better ways of accomplishing our objectives.
We are open to hiring candidates to work out of one of the following locations:
London, GBR
Basic Qualifications
Experience positioning and selling innovative solutions to new and existing customers and market segments
Experience with Microsoft Office products and applications
Experience with sales CRM tools such as Salesforce or similar software
Bachelor's degree or equivalent
Preferred Qualifications
Knowledge of procurement and source to pay processes and solutions or equivalent experience
Experience identifying trends and needs to improve an already closed large-scale technology deal
Experience in B2B or enterprise sales with a focus on hunting new business
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