Job Information
Hyatt Residences Receptionist in LONDON, United Kingdom
Description:
About Park Hyatt London River Thames Residences
Opening 2024, Park Hyatt London River Thames Residences offers 334 residences of one, two, three and four bedroom apartments and penthouses, all in the highest class of company, and yet with a distinction all of its own, this independent icon makes the perfect base for city life.
Adjoining the Residences is Park Hyatt London River Thames which offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel will boast exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, nail salon, spa rooms and indoor pool.
Duties and responsibilities related to the Residences Receptionist role
Be the first point of contact for our residents and assist them throughout their stay
Create positive connections and understand their requirements, ensuring high levels of satisfaction and exceeding their expectations
Liase and work closely with other departments such as Housekeeping, Security and Engineering
Manage phone, email, and in-person requests, anticipating resident needs
Provide residents and their guests with property facilities and local area information, including events and activities
Support with Front Office related activities at the Park Hyatt London River Thames Hotel
About you
Previous experience ina similar role within hospitality or residential environment is essential. Excellent verbal and written communicationskills.
Benefits of the Residences Receptionist role include
12 complimentary nights a year across Hyatt Hotels worldwide
Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
Uniform provided and laundered complimentary
Headspace membership and access to our Employee Assistance Programme
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: Apply today for this Residences Receptionist role and start your journey with Hyatt Hotels!
Primary Location: GB-ENG-London
Organization: Park Hyatt London River Thames
Job Level: Full-time
Job: Guest Service Operations
Req ID: LON005772
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.