Job Information
Neuberger Berman Funds Client Services Associate in London, United Kingdom
About the Neuberger Berman UCITS Fund Platform: Neuberger Berman’s platform offers our strongest investment capabilities under a UCITS fund umbrella. The complex consists of 50 funds across equity, fixed income and alternative strategies and has $34bn in AUM. It is distributed globally and is supported with offices and professionals in Europe, Asia, LATAM and the Americas.
This role requires an individual with extensive UCITS and QIAIF experience along with experience of a global distribution model. The candidate should have knowledge in and understand all aspects of the UCITS product lifecycle, processing of rebates and global distribution platforms. In this role, the candidate will ensure the continued development and execution of the UCITS operating model, taking into consideration the regulatory and business environment that the funds operate within. The candidate will also participate in Fund related initiatives as they arise and requires working cross functionally with a large number of teams in Portfolio Management, Sales, Operations, Legal, Compliance, Product Development, Corporate Finance and various external vendors that provide services to the UCITS fund range.
Role Overview:
Member of the Fund Operations Team who are responsible for overseeing the day to day service provider (Transfer Agent) for the UCITS and QIAIF platform
Manage the relationships of the extensive network of global distribution platforms that the business deals with.
Responsibility for ensuring client reporting is completed and disseminated in a timely manner
Understanding of the European and US dealing infrastructure key (NSCC, Clearstream, Calastone, etc.)
Oversee the external transfer agency relationship looking for continuous improvement,
Coordinate product implementation in conjunction with various teams throughout the global business
Maintain close relationships with global business support teams in both US and Asia
Monitor and measure the impact of all regulatory developments on the firms UCITS and QIAIF fund range
Establish new procedures and enhance existing processes by seeking ways to improve and streamline them including any efficiency gains that may be realised through alternative/automated methods.
Handle certain RFP and due diligence meeting information requests
Closely oversee, and coordinate updates to legal agreements
Drive the effort for creating efficiencies within the team and remove manual processes where possible
Requirements: (essential unless stated):
Demonstrable 3+ years’ experience in UCITS and QIAIF operations and TA oversight
Thorough understanding of a global UCITS funds business and the client rebate process is an advantage.
Ensuring SLA requirements are met and monitoring key supplier controls
Participate in regular meetings with service providers
Reporting of key management information to the business through participation in various board meetings, and internal governance committees.
Experience with the NSCC / distribution platforms a bonus.
Who you are
Strong analytical skills with ability to evaluate issues, propose and implement solutions, and consider all downstream implications
Highly organized and strong attention to detail.
Shows determination in achieving objectives that have been agreed.
Leads and takes ownership of client queries and other tasks and accepts responsibility for them; knows when to involve others or escalate.
Highly developed interpersonal skills and the ability to work effectively as part of a cross functional team.
Excellent written, verbal and presentation skills; ability to communicate in a clear and concise manner.
Proactive attitude, commitment to continuous learning, and willing to challenge status quo to improve processes.
Ability and willingness to drive change in a dynamic fast paced environment.
Neuberger Berman is an equal opportunity/affirmative action employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact onlineaccommodations@nb.com .
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Founded in 1939, Neuberger Berman is a private, independent, employee-owned investment manager. From offices in 39 cities worldwide, the firm manages $439 billion in client assets (as of September 30, 2023) across a range of strategies—including equity, fixed income, quantitative and multi-asset class, private equity and hedge funds—on behalf of institutions, advisors and individual investors globally.
Tenured, stable and long-term in focus, the firm has built a diverse team—including 700-plus investment professionals and more than 2,700 employees in total—united in their commitment to delivering client outcomes and investment excellence. It is our people who define our culture and have enabled us to be recognized by Pensions & Investments as the first or second "Best Place to Work in Money Management” for last eight consecutive years (firms with 1,000+ employees).
Neuberger Berman believes strongly that all employees are entitled to be treated with respect and dignity, and to work in a professional and safe environment. These values are the cornerstone of our firm. We prohibit any form of harassment, whether mental, verbal or physical. We do not tolerate the support of terrorist groups, acts of terrorism, or threats of violence. All who wish to be employed by the firm are expected to uphold these principles.
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