Job Information

Unilever Digital Merchandising Executive, ekaterra in London, United Kingdom

Job Title: Digital Merchandising Executive, Customer Development, ekaterra

Work Location: 10 York Road, London

WL: WL1B, Junior

Job Type: Full Time

Travel required: None

Who we are…and what we do

With an annual turnover of around €2bn, ekaterra is the world’s largest tea business, with world-class, purpose-driven brands such as Lipton, Pukka, Tazo, T2 and PG Tips. ‘eka’ is a word taken from the Sanskrit language which means unity and one purpose, while ‘terra’ represents the earth and nature. As ekaterra we are truly united in one purpose: growing a world of wellbeing through the regenerative power of plants.

In July 2022, CVC Capital Partners Fund VIII took over the full ownership of the ekaterra business from its previous owner, Unilever. As a standalone entity with a dedicated single-category focus, ekaterra is even better positioned to lead the tea industry, delivering higher growth and value, and a greater impact on the wider world. With 11 production factories in four continents and tea growing estates in three countries, ekaterra is a profitable and growing business whose brands reach hundreds of millions of consumers. It has a presence in over 100 countries.

Under the ownership of CVC, ekaterra has an exciting future ahead with opportunities for increased investments in our iconic brands, our people, and our capabilities. Combining the strength and scale of our brands with a focus on speed and agility, ekaterra is brewing a corporate start-up mindset that’s opening-up new opportunities for its people to flourish every day.

At ekaterra, we put consumer love at the heart of every decision. We celebrate diverse thinkers who take personal ownership to connect ideas and make impactful things happen; people who share our values around humanity and courage and give their commitment to nurturing the wellbeing of all. In return, we offer a working culture that gives our people freedom and flexibility, and where they can grow both personally and professionally to master their field.

Be part of our amazing blend. Come and grow yourself and, in turn, help us to grow a world of wellbeing.

Your Role

To grow the ekaterra e-commerce business through perfect execution of ekaterra assets across all our omni and pure play e-commerce retailers. Through the optimal management of e-commerce systems to optimize ekaterra brands, so they show up perfectly where the consumer is making the choice to purchase.

Your Key Tasks

The Digital Merchandising Executive will be responsible for:

  • Managing, tracking and optimizing the onsite PDP execution for full assortment, including any uploading on enhanced content through Bynder/Salsify.

  • Manage, track and optimize organic search ranking on-onsite platform.

  • Upload new product listings and update ongoing product content for hero/gifting SKUs.

  • Specific additional tasks for Amazon: Works with retailer, manual uploading of new/existing product content on Amazon VC, work with AVS to ensure correct taxonomy, browse node mapping; update configurations, setup products for Amazon vine reviews, manage portfolio against lost buy box on Amazon VC.

Stakeholder Management and key interfaces

  • UK Sales (CAMs, Category and e-commerce Managers)

  • UK brand teams & shopper marketing manger

  • Customer e-commerce contacts

  • 3rd Parties (Bizare voice, Citrus, Criteo, Dunhumby, Salsify, Bynder, Profitero/Edge)

    Skills and Experience

  • Deep understanding and functional expertise of how to win in e-commerce

  • Action orientated, can make things happen and is driven to achieve and exceed targets

  • Analytical thinking and rigor, with the ability to use data to optimize growth plans in an agile manner

  • Ways of working in collaboration with multiple functions, suppliers, and stakeholders (internal and external)

  • Customer Focused

  • Attention to detail

  • Will have a proven experience working with e-Commerce platforms and digital assets

  • Understands how to utilize assets such as ratings/reviews, SEO and CRM to drive traffic and purchase decisions

  • Is commercially minded and can demonstrate wins achieved through improving share of brand voice and product mix

  • Experience in FMCG preferred, retailer or supplier

  • Has operated in a fast and complex environment with lots of SKU’s and product/promo changes

Who we are looking for

  • Passionate

  • Driven

  • Attention to detail

  • Analytical

What we can offer you

Not only do we offer a competitive salary, but also our pension scheme, an annual bonus and hybrid working. You’ll get the opportunity to work directly with a renowned and exciting brand in a flexible and agile environment. We strive to achieve a family-friendly culture and to, above all, create possibilities for all.

We believe that growth is for everyone, we believe in growing leaders, and we believe in making space to grow an owner’s mentality. Like nature, we adapt, we change and we grow. We believe in connections over hierarchies and work levels. We have a 'corporate start-up' approach; we act with speed and agility and we have the strength and scale of a large corporation. We are building a better world of wellbeing, and a better you.

Excited about the Role?

Please apply online by clicking on “Apply” below. Your application will be reviewed against our requirements. Should you not meet our immediate requirements, your profile will be registered in our talent pool system and we will match your profile to suitable future vacancies.

You will be able to access your status update through the candidate tracking link.

Thank you for your interest and application. Should you require additional information, please contact Toyin Danmole via this

ekaterra is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are interested in every individual bringing their whole self to work and this includes you! Therefore if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Job Category: Customer Development

Job Type: Customer Management Specialist_GRO

Industry: UnileverExperiencedProfessionals