Job Information

Comerica Systems Application Analyst in Livonia, Michigan

Systems Application Analyst The Application Analyst is responsible for taking a lead role on projects; eliciting requirements, performing user acceptance testing, providing production and business support of applications utilized and/or supported to ensure proper operations and minimal to no disruptions. What we can offer you: * Competitive compensation and the potential for a signing bonus * Hybrid Work Schedule * Paid Time Off (PTO) * Paid Holidays for Full Time Employees * Health, Dental, Vision and Life Insurance * Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) * 401(k) and Retirement Account Plan * Tuition Assistance * Career advancement Position Competencies Successful incumbents possess analytical skills, problem solving skills, communication skills, are focused on the customer, have a drive for results and strong business acumen and are excellent at prioritizing and managing work. Position Responsibilities: * Participation, consultation, and coordination of business / system requirements. * Document and/or solicit requirements for small to medium size projects. * Test planning, test script development, test execution, issue resolution and risk management. * Interacts with various business systems operations and client areas to determine priorities and assure adequate system and technical support for responsible applications. * Provide in-depth knowledge as subject matter expert to business users and customers. * Utilizes standard project methodologies and serves as representative on various project teams. * Perform day to day support activities including data base changes, user maintenance, onboarding, training, risk mitigation, system / functional queries. * Incident management and communication, serves as the initial point of escalation to ensure issues/incidents are documented and resolved timely or escalated as appropriate. * Establish process controls to ensure efficiency and quality. * Interface with various levels of client, systems, and vendor/supplier contacts. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled