AMVETS Jobs

Global Account Director, Strategic Solutions

Company: Citeline

Location: Remote, United States

Date Posted: May 5, 2025

Employment Type: Full Time

Job ID: R-1151

Description

About Citeline:

Citeline is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Relying on us to deliver vital advantage when making critical R&D and commercial decisions, our customers come from over 3000 of the world’s leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.

Now, Citeline is proud to be a part of Norstella, an organization that consists of market-leading pharmaceutical solutions providers united under one goal: to improve patient access to life-saving therapies. Within this organization, Citeline plays a key role in helping clients connect the dots from pipeline to patient.

The Role:

Global Account Director experienced calling on Top Pharmaceutical companies to manage a defined group of US based Key Accounts for this market leading business based in the US.

This is an exciting opportunity offering unlimited earning potential for a driven, intelligent and articulate, Global Accounts Director who enjoys the challenging and fast-paced nature of account management/business development and is looking to continue a successful career in a global business with strong career development opportunities. Competitive salary plus commission and excellent benefits package provided.

Citeline is the trusted partner of all the top 50 global pharmaceutical companies and the top 10 contract research organizations providing timely intelligence, analytics, software and insight to help them make better decisions.

Reporting into the Sales Director, the successful Global Accounts Director will be responsible for growing Informa Pharma Intelligence revenue holdings by managing a portfolio of major pharma accounts. We are seeking a confident, driven and business-focused Global Accounts Director with documented success in exceeding sales targets and networking throughout their targeted clients. The ideal candidate will come from a business-intelligence or subscription-based sales B2B background in the pharmaceutical sector.

Responsibilities:

• Optimize and manage sales revenue and growth from a designated Key Accounts base to ensure high levels of customer retention and revenue growth

• Strategically map out and plan your approach to grow each account (Including Company size & Revenue; Their mission & Strategy; SWOT Analysis; Org Chart; Contact details & relationships; Current Services; Potential for Growth; Strategy for Growth and Implementation Schedule)

• Design and execute upon a strong cross selling campaign to ensure effective penetration of each account across subscription, consulting, custom analytics and system solutions

• Build and manage a robust pipeline and prepare accurate sales forecasts, new growth ideas and contingency plans

• Highly effective in upselling licenses into regional and global access through effective stakeholder mapping and engagement

• Be the principle commercial contact and a trusted adviser to your customer based

• To effectively internally cross collaborate with Pre & Post sales Solution Specialist, Customer Success, Consultants, Account based Marketers, Product and Content teams to ensure the new business and renewal milestones of your account base are met

• Maintain and develop wide ranging relationships within your assigned customer base

• To promote the value and use of the products and services you have responsibility for across all customers and communicate other opportunities outside of those products

• To extend the geographic and demographic spread of your products within your assigned customer base

• To ensure that all major customers have contract terms that reflect the preferred business model for Informa

• Contribute fully to the objectives of your division and achieve the personal objectives set by your manager

Qualifications:

• At least 5 years of experience selling into Top Pharmaceutical companies in a key account or equivalent capacity

• Extensive knowledge of the global pharmaceutical industry

• Wealth of knowledge on clinical trial operations and confidence in dealing with stakeholders responsible for clinical study success

• Experience selling market intelligence, consulting, custom analytics Or other SaaS solutions

• Proven & demonstrable new business selling skills

• Experience in €1,000,000 deal management and closing

• Highly competitive and results-driven

• Ability to articulate complex solutions in a simple and coherent manner

• Powerful verbal and written communication

• Passionate, positive and enthusiastic

• Outgoing, confident and engaging

• Capable, and comfortable, in challenging the status quo

• Self-critical and receptive to advice and constructive criticism

Location: Remote US

Our Guiding Principles for success at Norstella:

01: Bold, Passionate, and Mission-First

02: Integrity, Truth, and Reality

03: Kindness, Empathy, and Grace

04: Resilience, Mettle, and Perseverance

05: Humility, Gratitude, and Learning

Benefits:

• Medical and Prescription Drug Benefits

• Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)

• Dental & Vision Benefits

• Basic Life and AD&D Benefits

• 401k Retirement Plan with Company Match

• Company Paid Short & Long-Term Disability

• Paid Parental Leave

• Paid Time Off & Company Holidays

The expected base salary for this position ranges from $130,000 to $140,000 plus commissions. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.

All legitimate roles with Norstella will be posted on Norstella’s job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: [email protected] .

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.