Job Information
Actalent Communications Desk Assistant in Lithia Springs, Georgia
Job Title: Communications Desk Assistant
Job Description
The Communications Desk Assistant works in the Georgia Transmission Control Center (GCC) and is responsible for assisting Power System Coordinators in controlling the Integrated Transmission System (ITS) in Georgia. This role involves communicating information about system events with field personnel working on the ITS, to GPC management, and ITS partners. The position tracks system events on transmission lines and equipment, prepares event reports documenting the cause and duration of each event, and fields phone calls from field personnel entering and exiting substations and power line right-of-way. Additionally, some administrative and clerical tasks are performed in this role.
Responsibilities
Initiate and maintain communication with internal customers (such as the TMCs and supervision) as well as external customers (such as the ITS partners) during system events.
Assist Transmission Power System Coordinators in developing and correcting outage reports, maintaining records, and performing clerical and administrative activities in the GCC.
Answer phone calls from field personnel entering and exiting substations and power line right-of-way, and enter the information into a database.
Perform administrative and clerical tasks.
Provide communication to field personnel during routine and emergency conditions.
Track system events on transmission lines and equipment.
Maintain records of all outages.
Essential Skills
Associates degree minimum, Bachelors degree is a plus. Military experience substitute for any degree.
If no bachelors degree, successful candidate MUCT have Field experience working for an electric power utility in Generation and/or Transmission maintenance, construction of lines or substations is helpful, military experience, or electrical systems/troubleshooting experience.
Proficiency with computer applications such as Excel, Microsoft Word, Windows 7, Access, PowerPoint, and Outlook.
Ability to work independently as well as interdependently.
Excellent oral and written communication skills.
Knowledge of electrical fundamentals or control center operations is desirable.
Call enter experience will be acceptable in place of any of the above.
Work Environment
This is an in-office position located at the Transmission Control Center at the corporate office. Candidates must be open to a flexible work schedule, working 4 days a week for 10 hours each day (either Monday-Thursday or Tuesday-Friday). Some weekends and holidays may be required, especially during major storms.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Lithia Springs,GA.
Application Deadline
This position is anticipated to close on Apr 9, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.