Job Information
Concentrix REAL-TIME MANAGEMENT ANALYST in Lima, Peru
Job Title:
REAL-TIME MANAGEMENT ANALYST
Job Description
Job Description
Generate real-time dashboards: Create and update dashboards and reports to keep stakeholders informed and alerted about trends and issues
Incident reporting: Document and scale any technical or operational issues
Manage agents schedules and aux in order to achieved optimal coverage
Collaborate with WFM team
Effective com,unication
Use of Technological tools: (excel, PPT, BI & others)
Job Description
Generate real-time dashboards: Create and update dashboards and reports to keep stakeholders informed and alerted about trends and issues
Incident reporting: Document and scale any technical or operational issues
Manage agents schedules and aux in order to achieved optimal coverage
Collaborate with WFM team
Effective com,unication
Use of Technological tools: (excel, PPT, BI & others)
Location:
PER Lima - Calle Santa Ines 115, ATE
Language Requirements:
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)