Job Information
Ohio State Job Bank Delivery & Installation Specialist in Lima, Ohio
Have you ever wanted to be an Employee Owner? We are looking for a motivated and skilled individual to join our team as the Implementation Specialist!
Who is PERRY proTECH?
PERRY proTECH is recognized as a leading provider of business technology solutions and products throughout Ohio, Indiana, and Michigan. Since our founding in 1965, PERRY proTECH has evolved with customer needs and adapted as technology progressed. Our mission is to help our clients achieve a competitive advantage by maximizing the integration of technology with business needs.
PERRY proTECH manages relationships with multiple technology manufacturers so we can source a range of options to help our customers find the best solutions. We are 100% Employee-Owned. Every employee thinks and acts like an owner because they are one. Our employee-owners are committed to solving our clients' challenges with custom solutions that drive efficiency and cost-effectiveness. Join our team of talented employee-owners in transforming business operations with expertise and innovation!
Why Work Here?
As an Employee-Owned Stock Plan (ESOP) company, our employee-owners directly contribute to and benefit from our success, making it an ideal place to grow your career and build wealth.
Summary:
As a Delivery and Installation Specialist, this individual will transport and configure equipment at our client locations and perform basic connectivity and application set up during the implementation process. This person is responsible for providing customer satisfaction by ensuring the safe and timely delivery and setup of equipment.
Essential Functions:
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
- Safely transport and configure equipment at client locations
- Complete basic connectivity setup such as printing, scanning, and faxing
- Properly decommission replaced equipment and return for processing
- Communicate with customers prior to and upon arrival at customer sites
- Communicate with the internal team regarding schedule and arrival
- Recognize and escalate issues when additional assistance is required
- Assist with larger and more complex implementations as needed
- Assist with warehouse tasks and remote connectivity support as needed
General Requirements:
- Excellent time management skills
- Excellent analytical thinking and problem-solving skills
- Excellent customer service skills
- Able to handle structured and unstructured tasks while remaining organized
- Adaptable and detail-oriented
- Self-motivated, flexible, and take initiative
- Excellent verbal and written communication skills
- Prioritize customer service and client satisfaction
- Present yourself in a professional and courteous manner as a representative of PERRY proTECH
- Uphold and embody PERRY proTECH core values at all times
- Abide by PERRY proTECH policies and procedures outlined in the Company Handbook
Work Environment:
As a Delivery and Installation Specialist spends most of their time traveling to and from client sites or in the warehouse. This person is required to drive in order to transport and install equipment and will communicate with the internal team to determine where they are needed most.
Qualifications:
High School diploma or GED
Experience troubleshooting equipment is a plus
Pass IDOT/ODOT Physical
Clean driving record
Must be able