Job Information
University of Kentucky Staff Support Associate I/UKHC in Lexington, Kentucky
University of Kentucky
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Details
| Job Title | Staff Support Associate I/UKHC |
|---|---|
| Requisition Number | RE48414 |
| Working Title | Staff Support Associate I/UKHC |
| Department Name | H3320:Perioperative Services |
| Work Location | Lexington, KY |
| Grade Level | 05 |
| Salary Range | $15.00-22.60/hour |
| Type of Position | Staff |
| Position Time Status | Full-Time |
| Required Education | HS |
| Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies |
| Required Related Experience | 2 yrs |
| Required License/Registration/Certification | None |
| Physical Requirements | This position requires regularly sitting at a computer workstation for extended periods of time; occasionally standing or walking with objects weighing up to 25 pounds; lifting, pushing, and/or pulling objects weighing up to or over 50 pounds; and performing tasks with repetitive motions. Also involves some exposure to risk of injury from moving, lifting, or positioning patients, equipment, or materials; and exposure to loud noises, temperature extremes, cuts/punctures, and combative/violent people |
| Shift | Days/evenings and weekends, some nights as required by department |
| Job Summary | This position will support patient throughout for the Operating Room and Perioperative Services. Additionally, this position will collaborate with nursing leadership to ensure physician, patient, and staff requests are triaged appropriately, and will update the nurse coordinator or charge nurse with any schedule changes. Responds quickly to all caller and web requests to ensure efficient flow for the department. Facilitate all requests from inbound /outbound calls in a timely manner. Accurately collect and enter all data into database on a continuum with 100% accuracy. |
| Skills / Knowledge / Abilities | Excellent communication skills and knowledge of Microsoft Office Suite; the ability to work in fast-paced, high stress, team-centered environment, and an understanding of healthcare information systems |
| Does this position have supervisory responsibilities? | No |
| Preferred Education/Experience | Customer service or healthcare support services experience preferred |
| Deadline to Apply | 05/01/2025 |
| Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
Posting Specific Questions
Required fields are indicated with an asterisk ().
- Rate your level of expertise in using Microsoft Office Suite (Word, Windows, Excel, and PowerPoint).
- None
- Basic
- Average
- Proficient
- Expert
- Please choose the answer that best describes your years of paid, full-time employment experience in customer service.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- Please select the answer that best describes your years of experience working closely with others as part of a multidisciplinary team.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- What does creating a good patient experience mean to you and what character traits are necessary for it?
(Open Ended Question)
- Where did you first see this position advertised other than on UK's online employment system?
- Journal of Public Health Dentistry
- InsideHigherEd.com
- HigherEdJobs.com
- Diverse Issues in Higher Education
- Academic Keys
- Latinosinhighered.com
- Indeed.com
- A Colleague, Friend and/or Family Member
- None of the Above
Applicant Documents
Required Documents
- Resume
- Cover Letter
Equal employment opportunity, including veterans and individuals with disabilities
Apply Here: https://www.click2apply.net/JWMWyAiQXLm6BfOqzfXXWG
PI269624488