Job Information
University of Kentucky Patient Access Supervisor/UKHC in Lexington, Kentucky
University of Kentucky
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Details
| Job Title | Patient Access Supervisor/UKHC |
|---|---|
| Requisition Number | RE48962 |
| Working Title | Patient Financial Services Supervisor |
| Department Name | H4027: REV Cycle MGT-PFE |
| Work Location | Lexington, KY |
| Grade Level | 09 |
| Salary Range | $43,680-71,323/year |
| Type of Position | Staff |
| Position Time Status | Full-Time |
| Required Education | AS |
| Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies |
| Required Related Experience | 3 yrs |
| Required License/Registration/Certification | None |
| Physical Requirements | The physical requirements for this position include: occasionally lifting, pushing, pulling, standing, and/or walking with objects up to or over 50 lbs.; regularly performing tasks with repetitive motions (such as typing) and sitting at a computer workstation for extended periods of time; and occasional job-related travel. |
| Shift | Weekdays: Midday shift; Weekends: Morning shift |
| Job Summary | The Patient Financial Services Supervisor helps to support the main responsibilities of the team (including customer service and administrative duties) by providing leadership and guidance to all team members. The duties of the supervisor include: managing staff, providing leadership and development opportunities, and creating and maintaining a positive work environment while ensuring the organization’s goals are met. This is a working supervisor position, and the supervisor will be expected to work alongside staff when necessary and routinely on the weekend. |
| Skills / Knowledge / Abilities | Problem solving, ability to counsel and teach others in a professional manner, and the ability to set goals. |
| Does this position have supervisory responsibilities? | Yes |
| Preferred Education/Experience | Critical thinking skills, ability to organize and lead a team, ability to work independently with proven leadership skills, experience with hospital and technical billing and account resolution, and an understanding of Medicaid and disability programs. |
| Deadline to Apply | 05/12/2025 |
| Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
Posting Specific Questions
Required fields are indicated with an asterisk ().
- Briefly describe your management and/or leadership experience.
(Open Ended Question)
- Please describe a time when you provided exceptional customer service and include specific details regarding the situation.
(Open Ended Question)
- Please explain your work-related experience with multitasking and dealing with multiple interruptions.
(Open Ended Question)
- Please indicate the number of years of paid work experience you have partnering with hiring officials/supervisors to provide guidance on human resources policies and best practices.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- Describe a difficult staff issue you have dealt with, including people you contacted for assistance, and how the issue was resolved. Were you pleased with the outcome? What would you do differently in the future?
(Open Ended Question)
- * Where did you first see this position advertised other than on UK's online employment system?
- InsideHigherEd.com
- HigherEdJobs.com
- Diverseeducation.com (Diverse Issues in Higher Education)
- Latinosinhighered.com
- HospitalCareers.com
- Indeed.com
- LinkedIn.com
- Higher Education Recruitment Consortium (hercjobs.org)
- A Colleague, Friend and/or Family Member
- Careerbuilder.com
- UK Job Fair
- None of the Above
Applicant Documents
Required Documents
- Resume
- Cover Letter
Equal employment opportunity, including veterans and individuals with disabilities
Apply Here: https://www.click2apply.net/qnOgJmU4lOdr6CJw4Hxx18
PI270354066