AMVETS Jobs

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2186408

AD SALES OPERATIONS (HEALTHCARE)

Telecommute option -

Must reside in ID, OR, UT or WA

WHO WE NEED

Oversees all activities pertaining to the development, implementation and management of Sales Operations support across all four Regence markets. This management position is responsible for work with all levels of staff and management throughout Cambia, to clearly define strategies, plans, tactics and timelines for multidimensional operations and projects affecting Sales.

Preferred Key Experience:

• Strategic business acumen including understanding of market dynamics, financial/budget management, data analysis and decision making
• Experienced communication, presentation and facilitation skills with employer groups, brokers preferred

Normally to be proficient in the competencies listed below

Assistant Director Sales Operations candidate would have:

• Bachelor\'s degree in business administration, health administration or equivalent field
• 10 years of management experience in member operations, business services role, strategic projects Management experience
• Or equivalent combination of education and experience.

FTE\'s Supervised:

Up to 100 multi location. (Front line thru manager)

YOUR ROLE:

• Knowledge of practices, procedures, regulations & techniques as they relate to sales, sales operations, group implementation for all group lines of business quoting, new group onboarding, renewal, and mid-year maintenance.
• Comprehensive knowledge of the health insurance field, including sales processes, terminology, strategic development, cost analysis, and financial reporting
• Demonstrated ability to perform in-depth analysis; manage complex, multifaceted projects; manage processes across multiple organizational layers while communicating ideas and directions clearly and achieving desired results.
• Demonstrated ability to organize and manage back-office sales and operational functions.
• Thorough knowledge of the interrelationships between departments and systems within Cambia.
• Knowledge of health insurance industry operations, trends, and technology
• General business acumen including understanding of market dynamics, financial/budget management, data analysis and decision making.
• Excellent writing, communication, and facilitation skills with all levels of the organization, including the ability to resolve issues and build consensus among groups of diverse stakeholders.
• Strong communication, presentation and facilitation skills with employer groups, brokers, and the ability to act as a sales advocate including the ability to resolve client and broker issues.
• Ability to identify issues, opportunities, and effective solutions and collaborate with other departments to improve processes and/or results.
• Ability to anticipate future trends accurately while maintaining broad knowledge and perspective on projects.
• Demonstrated expertise in strategic and tactical project planning and project management, including ability to develop and managed detailed project plans and timelines.
• Proven leadership skills with the ability to direct the activities of others on a direct or matrix team basis.

WHAT YOU BRING:

Provides oversight & direction to ensure timely and accurate delivery of group setup and enrollment transactional processing of small, mid, and large group onboarding and maintenance to include processing quotes, RFP\'s, implantation of all new groups, facilitation, tracking and processing of all renewing groups. This oversight includes end to end channel from quote to benefit documents and ID card generation.

Ensures timely an accurate receipt of final paperwork for new and renewing groups, assignment of Group ID, member ID cards generation, facilitation of ordering and tracking of benefit document materials, SOC\'s, SBC\'s, SBS\'s, benefit booklets and group policy documents.

Responsible for the activities performed by the Sales Operations department to assure onboarding performance goals are met including productivity, accuracy, timeliness and quality of service to our members and business partners.

Provides direction, support and leadership for the Producer/Employer Service Center providing support to employer and brokers for small/mid-size groups.

Strong technical skills in the production control, reporting development, requirements developmen