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Jack Henry & Associates Cloud Operations Engineer (Azure) in Lenexa, Kansas

Cloud Operations Engineer (Azure)

General information

JobID: 10319

Position Level: Individual Contributor

Team: Information Technology

Position Type: Regular

Working Time: Full-Time

Locations: Allen, Texas, Houston, Texas, Lenexa, Kansas, Remote, Remote

Travel Requirements: 10%

Description & Requirements

At Jack Henry & Associates, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members.Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

Cloud Operations Engineer will be joining our Technology Engineering and Operations department that is responsible for implementing solutions that support JHA’s data center strategy through enabling efficient, secure consumption of cloud platforms. The successful candidate for this role will have a proven track record in deploying, engineering, and operations hybrid-cloud solutions for enterprise environments. They have successfully implemented solutions based on fit-for-use, i.e. business continuity; service level agreements; availability; capacity; security; as well as, configured cloud infrastructure for new services. The ideal candidate will be able to work independently as well as within a collaborative team environment.

This position will be filled to work remotely within the U.S.

If you are interested in this position, please apply on or before January 27, 2022.

What you’ll be responsible for:

  • Provide operational system administration support for enterprise applications in a high availability, 24x7x365 environment.

  • Perform IT functions such as analysis, evaluation, testing, debugging and implementation of applications programs in support of one or more functional areas.

  • Perform troubleshooting, resolution, and problem analysis.

  • Monitor alerting systems and servers.

  • Review issues logs and network capacity reports to identify trends and solutions that should be implemented enterprise-wide.

  • Maintain in-depth documentation of activities and system configuration.

  • Develop custom reports to meet the business needs.

  • Drive continual service improvement.

  • Prepare systems assessments or certifications.

  • Execute test processes and scenarios, track results, and make recommendations of system fixes.

  • Assist with network disaster recovery initiatives. Implement solutions to streamline disaster recovery.

  • May perform other job duties as assigned.

What you’ll need to have:

  • A minimum of 3 years of experience in Information Technology.

  • A minimum of 1 years of experience working with Microsoft Azure.

  • Ability to participate in an on-call rotation and potentially work nights and weekends based on business needs.

  • Ability to travel up to 10% to attend JHA meetings, trainings, and/or professional conferences.

What would be nice for you to have:

  • Bachelor’s degree in Computer Science, Computer Engineering, Information Technology.

  • Experience in systems administration, architecture, or engineering.

  • Experience with Amazon Web Services and/or Google Cloud Platform.

  • Experience engineering enterprise scale solutions.

  • Experience migrating workloads between clouds.

  • Experience with scripting and/or automation (i.e. PowerShell, Bash, Python, Dome9, Terraform, etc.).

  • Experience with networking concepts (i.e. subnetting, protocols, WAN connectivity, virtual networks).

  • Experience with cloud security & governance (i.e. ACLs / Firewalls / Policy).

  • Experience using source code repositories like GitHub.

  • Experience with Linux in an enterprise setting (i.e. RHEL, CentOS, Fedora).

  • Experience with industry frameworks and methodologies: ITIL/Agile/Scrum/DevOps/SRE.

  • Experience with the Financial Services Industry and regulated environments.

  • Experience diagramming solutions and documenting processes and standards.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of,"Do the right thing, do whatever it takes, and have fun."We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.We demonstrate our commitment by offering outstandingbenefit programs (https://jackhenry.avature.net/careers/LifeAtJHA) to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visitour Corporate Responsibility site (https://discover.jackhenry.com/corporate-responsibility) to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.

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