Job Information
MyFlorida OPS HEALTH SUPPORT TECHNICIAN - 64936210 1 in LEHIGH ACRES, Florida
OPS HEALTH SUPPORT TECHNICIAN - 64936210 1
Date: Apr 18, 2024
Location:
LEHIGH ACRES, FL, US, 33971
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 827499
Agency: Department of Health
Working Title: OPS HEALTH SUPPORT TECHNICIAN - 64936210 1
Pay Plan: Temp
Position Number: 64936210
Salary: $15.75 per hour
Posting Closing Date: 05/02/2024
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
This is an Other Personnel Service (OPS) Health Support Technician position working part-time with the Department of Health in Lee County.
The incumbent of this position provides administrative support to DOH-Lee Women, Infants and Children Program. This employee is at risk for exposure to blood-borne pathogens. This position may serve clients that speak only Spanish, Creole, or other languages. It may require performance of interpreter duties, if bi-lingual, or implementation of the Department’s Limited English Proficiency Plan. Travel to all WIC sites may be involved in the performance of duties.
HEALTH SUPPORT:
Collects and records medical data (height/length, weight and hemoglobin levels) of WIC clients in accordance with DHM 150-24. Transcribes all medical data to the FL-WiSE system. Completes the Lab/Anthro screen with proper measurement conversions for women, infants, and children. Reviews client’s immunization records and documents information in the Immunization/Blood work screen of the FL-WiSE system in accordance with DHM 150-24 and manuals. Calibrates anthropometric equipment per DHM 150-24 manual, when needed. Properly maintains bio-hazardous materials according to FDOH and CHD requirements. Follows FDOH and Lee CHD policies regarding prevention of blood borne pathogen transmission. Cleans electric breast pumps returned to the site per department policy.
CLERICAL DUTIES:
Operates the FL-WiSE computer terminals/scanners/signature pads/card readers/pin pads: interviews participants for demographics, WIC income eligibility and immunizations; issues benefits, special formula and EBT cards. Instructs participants on redemption procedures, rights and obligations, program procedures, vendor/participant concerns. Provides interactive newsletter contact and voter registration compliance. Responsible for security, inventory, storage and accurate completion of special formula, EBT card issuance log, and supply orders. Participates in end of the month inventory. Completes precertification screen for anyone walking in and requesting a WIC appointment. Adheres to all WIC regulations, policies and procedures set forth in DOH 150-24, and other guides and manuals designated for the position.
CLIENT SERVICES:
Answers telephone to schedule appointments in the FL-Wise System, provide information, or forward calls. Provides information to the public regarding the WIC Program, classes and/or other program events. Provides information on community assistance agencies. Completes weekly call backs as directed.
BREASTFEEDING:
Protects, promotes, and supports breastfeeding. Refers client to appropriate site for breastfeeding information, concerns and/or breast pump loan. Work Breastfeeding Report as directed by supervisor.
ADMINISTRATION:
Participates in ongoing nutrition education and outreach activities with local agency. Performs related duties as required by supervisor.
KNOWLEDGE, SKILLS AND ABILITES:
Knowledge of principles, practices & procedures
Knowledge of correct spelling, punctuation & grammar usage
Knowledge and experience performing anthropometrics.
Knowledge of standard business formats & styles for letters & business forms
Skill in operating a personal computer
Ability to operate general office equipment
Ability to follow office procedures & practices
Ability to organize & maintain filing systems
Ability to handle telephone calls in a courteous & effective manner
Ability to plan, organize & coordinate work assignments & communicate effectively verbally & in writing
Ability to establish & maintain effective working relationship with others
Ability to understand, interpret & apply applicable rules, regulations, policies & procedures
Ability to prioritize individual workload
Ability to frequently bend, kneel, reach, and sit or stand for long periods of time
Ability to lift and carry up to 50 pounds as needed
Ability to frequently use telephone, computer, copier and small hand tools, i.e.; stapler, scissors, etc.
Ability to work with occasional loud noises
Ability to locate information that is listed alphabetically & numerically
Ability to follow instructions
Ability to review data for accuracy & completeness
Ability to work independently or with minimal supervision
Ability to perform mathematical calculations.
Other job-related requirements for this position:
Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to threats involving any disaster or threat of disaster, man-made or natural.
This position will abide by all state and federal laws, rules, and DOH policies and procedures.
Incumbent must possess a valid Florida Driver License and have a reliable motor vehicle to carry out these duties.
Incumbent will have access to records containing social security numbers in the performance of job duties.
Selected immunizations or titers and/or periodic screening for tuberculosis may be recommended for this position.
This position is authorized to transport confidential information outside of established DOH-Lee facilities and must comply with parameters defined in DOHP 50-10.
Working hours:(A) Varies daily between8:00 a.m.to5:00 p.m.based on agency needs. (B) Total hours in workweek24-29.(C) Explain any variation in work (split shift, rotation, etc.) Incumbent may be required to work additional hours if needed.
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
Lehigh Acres
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:
State of Florida 401(a) FICA Alternative Plan (mandatory)
Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
Workers’ Compensation (mandatory, if needed)
Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
Deferred Compensation (voluntary)
Employee Assistance Program (voluntary)
And more!
For a more complete list of benefits, including monthly costs, visit https://www.mybenefits.myflorida.com (https://www.mybenefits.myflorida.com/health/premium_rates) .
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Nearest Major Market:Fort Myers
Nearest Secondary Market:Cape Coral