AMVETS Jobs

JOB TITLE: Administrator, Scheduler

POSITION PROFILE

Coordinates all business activities after an order is scheduled for delivery. Uses advanced scheduling software to monitor the process, communicates status to various stakeholders and addresses exceptions.

Job Duties and Responsibilities

�· Coordinates overall activities with Support Representative II, Scheduler and can perform all Support Representative II, Scheduler. tasks.

�· Monitors and replies to email box for assigned region.

�· Prints D&As, RMAs to provide to drivers.

�· Reviews routes for reasonableness and manipulates sequencing as needed.

�· Ship confirms daily transactions in Oracle.

�· Places manual install calls for third party transactions.

�· Sends paperwork to Ricoh transfer centers and third-party carrier partners.

�· Assigns drivers to routes.

�· Publishes routes so they drop to the driver's phones.

�· Closes 3PL routes as required.

�· Scans D&A + RMA into Oracle for paperwork physically signed by the customer (late route adds & manual orders).

�· Updates issue log.

�· Post-Route reconciliation, including abort notifications to scheduler.

�· Updates system settings for line haul, truck, and driver resources available.

�· Coordinates and reconciles finished goods cycle counts at RFC/transfer centers.

�· Assists with truck loading/unloading and equipment verification as required.

�· Performs other duties as assigned.

QUALIFICATIONS (Education, Experience, and Certifications)

�· High school diploma or equivalent education.

�· Minimum one year of Ricoh scheduling experience, or equivalent.

�· Ability to use advanced software tools.

�· Proficiency in Microsoft Word, Excel).

KNOWLEDGE, SKILLS, And Abilities

�· Reading and math skills.

�· Customer First orientation.

�· Strong customer service and communication skills.

�· Problem solving skills.

�· Ability to multitask

�· Ability to work in a team environment.

�· Ability to interact professionally at all levels internally and externally.

�· Ability to follow all facility security and safety rules.

Working Conditions, MENTAL aND PHYSICAL DEMANDS

�· Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level

�· Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction �· prepare, provide and convey diversified information

�· Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files, etc.)

�· Moderate dexterity �· regular application of basic skills (calculator, keyboard, stapler)

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.

• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

• Augment your education with team member tuition assistance programs.

• Enjoy paid vacation time and paid holidays annually

• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.