Job Information
South Central Regional Medical Center Employee Service Representative in Laurel, Mississippi
Position Title: Employee Service Representative Location: South Central Regional Medical Center Department: Human Resources Reports To: Job Type: Full-time
Position Overview: The Employee Service Representative position involves greeting and assisting employees, candidates, and visitors, managing administrative tasks, and supporting HR-related activities and answering phone calls.
Key Responsibilities:
Front Desk Management:
Greet and welcome visitors, job candidates, and employees in a professional and friendly manner.
Answer and direct calls to the appropriate HR staff members.
Maintain a clean, organized, and welcoming reception area.
Assist HR personnel with daily administrative tasks, such as filing, data entry, and document preparation.
Makes badges
Employee and Candidate Support:
Provide general HR information to employees and candidates regarding company policies, benefits, and procedures.
Assist with new employee onboarding, including preparing materials and guiding new hires through HR processes.
- Handle sensitive HR-related information with discretion and confidentiality.
Skills and Qualifications:
Highschool Diploma or GED
At least 1 year of Customer Service/Office experience
Strong interpersonal and communication skills.
Excellent organizational skills and attention to detail.
Ability to manage multiple tasks and projects in a fast-paced environment.
Proficiency in using MS Office, and other relevant software.
Ability to maintain confidentiality and handle sensitive information appropriately.
Friendly, approachable demeanor with a professional attitude.