Job Information
Insight Global Field Support Specialist 2 in Laurel, Maryland
Job Description
An employer is seeking a field support specialist to join the team while they complete the integration of one of their acquisition companies. This person will deal with tier 2 support in break-fix issues on PCs and printers. Some software and hardware troubleshooting, as well as setting up new users and emails in active directory. From a network standpoint this person will help with wireless access points, VPNs, Ips, and switches.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
3+ years experience in a desktop support/field support role
Network experience specifically with wireless access points and switches
Break-fix experience with PCs & printers
Active directory experience, creating new accounts and setting up email addresses
Software troubleshooting experience
Experience working with 3rd party vendors
Great communicator and ability to take initiative SQL Server experience
M&A experience null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.