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Aston Carter Customer Service Representative in Las Vegas, Nevada

Description:

This position is responsible for facilitating and coordinating the delivery of purchased vehicles to customers. As a Customer Service Representative, Delivery Operations, you will:

  • Frequently interact with customers in person, by phone, email, and text.

  • Coordinate with customers the delivery of vehicles purchased from the company.

  • Keep and maintain accurate detailed notes of customer interactions.

  • Complete a pre-delivery checklist to assure the vehicle is ready for delivery.

  • Promptly respond to customer requests and assist customers to resolve issues and complaints.

  • Resolve complex issues with guidance from others.

  • Put together fun customized care packages.

  • Operate customized single-car haulers on public roads to deliver newly purchased vehicles to customers.

  • Accurately complete customer paperwork.

  • This position is not eligible for visa sponsorship.

  • Don't need a special license to drive the hauler.

Skills:

Customer service call center, Customer service, Retail

Additional Skills & Qualifications:

  • High School Diploma or GED equivalent.

  • Must be 21 years of age or older.

  • Minimum 1 year retail or hospitality customer service experience.

  • Must have a driver’s license with a clean driving record for the past 3 years (no DUIs and no more than two moving violations in the last 3 years).

  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.

  • Ability to consistently comply with laws and policies pertaining to the operation of vehicles.

  • Ability to communicate and interact with others effectively in a professional, courteous manner.

  • Ability to work outdoors regularly.

  • Ability to move in and out of vehicles regularly.

  • Ability to frequently stand, sit, walk, bend, stoop, and squat.

  • Ability to occasionally pull and lift up to 5 lbs.

  • Ability to work overtime, evenings, weekends, and holidays as needed.

Experience Level:

Entry Level

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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