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Manulife Quality Engineer in Lapu Lapu City, Philippines

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

  • Competitive Salary packages and performance bonuses

  • Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)

  • Retirement savings benefit

  • Rewarding culture that values wellness and well-being

  • Performance Bonus

  • Global network of industry experts

  • Extensive training resources

Job Description:

We’re looking for a Quality Engineer to join our Information Systems team at MBPS. In this role, you are expected to provide support for US business systems. The successful applicant must possess a good understanding of business process workflows, conducting functional testing support, handling defects, and performing root cause analysis in support of solutions of various US insurance applications. The role includes the ability to collaborate with product owners, business stakeholders, delivery leads, actual users from the business during the user acceptance testing phase, including an analytical skillset to visualize, articulate, and solve problems and make decisions that are sensible and based on available information. Sufficient knowledge of business process workflows is required to effectively lead, coordinate, implement and provide solutions for projects, initiatives, issue resolutions, with an end-to-end knowledge of business systems.

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities:

  • Test design, test case development and test execution for assigned user stories working on a scrum agile squad/s and liaise with value stream key stakeholders, including product owners, delivery leads, business users, in providing resolution to reported defects, analyze business process workflows and support root cause analysis or participate in working session where applicable

  • Maintain consistent processes and templates, documentation and audit requirements, and testing tools and strategies while engaging on and challenging requirements while designing and supporting test solutions based on technical knowledge of applications.

  • Support a wide variety of systems from a quality engineering perspective, environment issues triage and resolution management while remaining current on industry quality engineering standards, technologies, approaches, and methodologies.

  • Consistently apply the concept of continuous quality engineering and/or agile process improvement, Support user acceptance testing and if needed, provide extended hours support when required.

Qualifications:

  • Bachelor’s degree in computer science, Engineering, or a related field, or equivalent educational background

  • 4 or more years of hands-on experience in software testing, including the development and maintenance of automated tests using frameworks and technologies (such as Selenium, TestNG, RestAssured, Appium, WebDriverIO, Xray for JIRA, Jenkins, TeamCity, and other testing frameworks and tools).

  • Proven ability to identify opportunities for productivity and efficiency improvements, and a demonstrated capacity to adapt to change quickly and effectively.

  • Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation) and Availability to work 8:00 a.m. – 5:00 p.m. EST hours.

  • Minimum Skills to Hire/Must Haves:

  • Experience with Agile methodologies and tools such as JIRA and Confluence.

  • Track record of creating comprehensive test strategies, including the application of risk-based testing principles.

  • Excellent communication skills, (written and oral) including proficiency in facilitation and presentation. Strong capabilities in planning, organization, risk management, and problem-solving.

  • At least 2 years of strong Selenium and Java experience

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

Acerca de John Hancock y Manulife

Manulife Financial Corporation es un importante grupo internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Nuestra sede mundial se encuentra en Toronto, Canadá, y operamos como Manulife mediante nuestras oficinas de Canadá, Asia y Europa, y principalmente como John Hancock en Estados Unidos. Brindamos servicios de asesoría financiera, seguros y soluciones de gestión patrimonial y de activos para personas, grupos e instituciones. Para finales de 2022, ya contábamos con más de 40,000 empleados, más de 116,000 representantes y miles de socios de distribución que brindaban nuestros servicios a más de 34 millones de clientes. Para finales de 2022, los activos que gestionamos y administramos fueron de CAD 1.3 billones (USD 1.0 billones), incluidos los activos invertidos totales de CAD 0.4 billones (USD 0.3 billones) y los activos netos de fondos segregados de CAD 0.3 billones (USD 0.3 billones). Cotizamos en las bolsas de valores de Toronto, Nueva York y Filipinas como “MFC” y en la de Hong Kong como “945”.

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, desarrollar y retener una fuerza laboral tan diversa como los clientes a los que servimos, y para fomentar un entorno de trabajo inclusivo que abarque la fuerza de las culturas y las personas. Estamos comprometidos con el reclutamiento justo, la retención, el ascenso y la compensación, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y la lactancia), orientación sexual, características genéticas, estatus de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley aplicable.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información compartida durante el proceso de solicitud de adaptación será almacenada y utilizada de manera congruente con las leyes aplicables y las políticas de Manulife/John Hancock. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com .

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