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Lancaster General Health Patient Care Assistant-ABBCI Medical (Full Time, Days) in Lancaster, Pennsylvania

Summary

Monday through Friday, no weekends, no holidays. Rotating 8-hour shifts between 730am-5:30pm.

This is a clinic where you will be rooming patients for providers, computer work, answering phones, paperwork, cross-trained to draw blood and assist with bone marrow aspiration procedures.

Job Description

POSITION SUMMARY: Assists with the delivery of direct, non-licensed patient care in accordance with established methods and procedures, under the supervision and guidance of appropriate personnel.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

Environment Management –

  • Completes cleaning tasks utilizing OSHA standards. Performs maintenance and/or inventory of equipment according to unit/department standards.

  • Practices standard precautions while handling contaminated items.

  • Maintains unit order and efficiency.

  • Maintains appearance of patient care areas and public areas.

  • Maintains safe work environment.

Supply Management/Clerical –

  • Orders and stocks supplies to meet the needs of the unit/department.

  • Demonstrates an awareness of cost containment practices.

  • Distributes supplies to appropriate areas according to unit/department standards.

  • Demonstrates computer skills necessary to perform unit/department specific responsibilities.

  • Depending on location may need to schedule patients and handle phone calls.

Patient Care/Safety –

  • Documents accurately and timely, according to unit/department standards.

  • Reports promptly unusual situations, reactions, effects or conditions related to patient care to the responsible person(s).

  • Assist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment.

  • Safely assist in mobilizing, turning, and positioning of patients; including use of various assistive devices and mechanical lifts.

  • Demonstrates positive interpersonal skills when dealing with patients, family members and staff.

  • Functions as a patient advocate by resolving patient/family concerns through appropriate actions.

  • Assists with admission, transfer, and discharge procedures.

  • Answer patient call lights independently, promptly, and to the patient’s satisfaction; referring patient concerns to the RN or Nurse Manager.

  • Provide close observation and care safely for patients who require 1:1 observation.

  • Demonstrate proper responses to emergency situations.

Code of Conduct/Professionalism –

  • Identifies learning needs and seeks available resources and opportunities.

  • Completes assignments within designated shift.

  • Responds promptly to requests for assistance.

  • Respects patient rights and maintains strict confidentiality.

  • Communicates clearly, concisely and appropriately (verbal/written communications).

  • Assumes personal responsibility for attendance to maintain unit/department function.

  • Demonstrates concern and respect for others thoughts and feelings and handles conflicts in a positive manner.

  • Able to prioritize continually

Clinical Skills –

  • Maintains clinical skills necessary to perform duty/job.

  • Demonstrates competency with procedures based on unit population and/or age-specific needs.

  • Obtains and accurately documents all required patient information; reporting changes and abnormal findings to the RN in a timely fashion.

  • Perform unit-specific lab tests as dictated by the Point of Care Testing lab standards (Glucose, stool, and emesis) record results, and report findings to the RN. Perform quality control measures on unit assigned tests and equipment.

  • Properly label specimen(s) and form(s) for lab test completion.

  • Participates in achieving institution wide and unit based quality outcomes.

  • Performs duty/job with appropriate level of independence.

  • Performs duty/job with accuracy and efficiency.

  • Accepts accountability, as an individual and as a team member for all services provided.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

  • Participates in the on-call responsibilities for this position as required.

  • Other duties as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

  • HS diploma or equivalent (GED).

  • Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).

  • AHA CPR/BLS certification required within 30 days of hire.

Benefits At A Glance:

PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:

  • 100% Tuition Assistance at The Pennsylvania College of Health Sciences

  • Paid Time Off and Paid Holidays

  • Shift, Weekend and On-Call Differentials

  • Health, Dental and Vision Coverage

  • Short-Term and Long-Term Disability

  • Retirement Savings Account with Company Matching

  • Child Care Subsidies

  • Onsite Gym and Fitness Classes

Disclaimer

PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

PENN MEDICINE LANCASTER GENERAL HEALTH, a member of the University of Pennsylvania Health System (Penn Medicine), is a not-for-profit health system with a comprehensive network of care encompassing Lancaster General Hospital (LGH), Women & Babies Hospital and the Lancaster Rehabilitation Hospital (a partnership with Kindred Healthcare). We are an Accredited Trauma Center-Level I through the Pennsylvania Trauma Systems Foundation with 805 Licensed beds. Our membership in Penn Medicine brings together the strengths of a world-renowned, not-for-profit academic medical center and a nationally recognized, not-for-profit community healthcare system.

Outpatient services are provided at the Downtown Outpatient and Suburban Outpatient Pavilions, along with additional outpatient centers and Express and Urgent Care locations throughout the region. Lancaster General Health Physicians is a network of more than 300 primary-care and specialty physicians, at more than 40 offices throughout the region.

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