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CCI CORPORATE SERVICES INC Senior Sales & Operations Specialist in Lakewood, Ohio

North Randall, OH, United States 19936_R202439306-198a0d4f9f4964b4782459e181560686 Cox Communications Senior Sales & Operations Specialist Not everyone can be a specialist. It takes someone...well, special. Maybe that's you. At Cox Communications, we're searching for a Senior Sales and Operations Specialist to work at our retail stores. Someone who is jazzed by the notion of focusing on areas like inventory management, loss prevention, merchandising, and operational success. Perhaps keeping your eyes on supply chain management and merchandising initiatives so Cox can stay in-stock and efficient is something that's in your wheelhouse. You might be that someone special we're looking for. This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager. We'll look to you to serve as our Manager on Duty from time to time, opening/closing the store and offering up potent product knowledge and coaching to other sales reps. Our stores will need you to shine as our product knowledge and inventory expert. What You'll Do As a Senior Sales & Operations Specialist, we'll look to you bring your A-game to the following responsibilities: You'll make sure our inventory is accurate by performing activities such as inventory cycle counts, stock replenishment, and store audits You'll merchandise the store in accordance to planogram and corporate guidelines You're also responsible for inventory management which includes but is not limited to store-to-store transfers, returns and receiving You get to assist with special event execution including marketing support and inventory planning You will assess escalated wireless issues and provide solutions for technical problems and questions You get to support post-purchase onboarding, device activation, and content transfers for wireless sales We'll look to you to reach out to customers for in store pick up of online orders and return and exchange related issues You get to work directly with Supply Chain Management for order fulfillment and variance requests You should remain current with new products and technologies by attending necessary trainings for job functions You'll assist with guiding accessory performance and sales You'll make sure our store sales and retention targets are met You'll provide ongoing coaching on to Solutions Specialists to ensure timely and actionable feedback; serves as product knowledge expert and is a resource to all store employees You'll also Open and Close the store as needed to serve as manager on duty when the Store Manager, Sr Sales Rep, and/or ASM is not on duty It's a specialist role, fit for someone with some very special skills. In return, we'll load you up with some special benefits and opportunities. Read on to find out What's In It For You. What's In It For You? Really good question, and we have some good answers that we hope you like. We want you to feel cared for and respected (like you do with our customers), and that starts with Cox's highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more. Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you." At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with hig

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