AMVETS Jobs

Location: Lake Forest, IllinoisJob Type: ContractCompensation Range: $70 - 90 per hourOur client's team is an industry-leading organization, providing unparalleled patient support that results in improved brand loyalty and patient satisfaction. The APS Operation team is seeking a Project Manager to partner with key stakeholders, drive project execution, and create new ways to improve Operations. Responsibilities:

Provide ad-hoc support to individual teams to enhance productivity and address immediate project needs.

Assist in the Brand/Indication Launch Management by coordinating tasks, timelines, and resource allocation for successful launches.

Oversee and implement brand mix changes across PE, ensuring alignment with strategic goals and market demands.

Manage and resolve issues related to the Five9 platform, minimizing disruptions and enhancing user experience.

Develop and publish communication plan for the project's deployment.

Develop and maintain training and user documentation.

Create and communicate status updates to appropriate stakeholders.

Maintain and update distribution lists for Patient Engagement, ensuring accurate and timely communication across teams.

Coordinate translation services with Trans Perfect and LiveOps to ensure the highest-quality services.

Analyze and manage escalation trends in process execution, coordinating resolutions and implementing process improvements.

Develop, document, and manage Standard Operating Procedures (SOPs), ensuring compliance and operational efficiency.

Support the knowledge management initiatives by organizing and making available critical information and resources.

Manage the iEngage Specialty and Complete licenses, ensuring compliance and efficient utilization across the organization.

Qualifications:

5+ years of experience in project management, coordination, or similar roles.

Demonstrated experience in managing large-scale projects and ensuring successful execution.

Strong organizational and prioritization skills, with the ability to manage multiple projects simultaneously.

Excellent interpersonal and communication skills for effective collaboration with diverse teams.

Proficiency in using Microsoft Excel and PowerPoint to create analysis and communicate a story to stakeholders

Analytical and problem-solving skills, with a proactive approach to identifying and resolving issues.

Ability to thrive in a fast-paced environment, maintaining flexibility and adaptability. 

Skills:

Project Management support.

Ability to multi-task different priorities and responsibilities.

Provide data and trend analysis to inform priorities and decisions.

Ability to communicate clearly to multiple groups with various levels of detail.

Support other projects and tasks identified by the APS Operations team.

Engage and manage the stakeholders, processes, and technology that will accomplish the objectives of the project and operational processes.

Proven ability to concurrently manage projects and daily support.

Bachelors degree is required.

JOBID: 1084183#LI-CELLA#LI-MM9#PLEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.