Job Information
Aston Carter A/R Associate in La Vergne, Tennessee
Job Title: A/R Associate
Job Description
Under the supervision of the Credit and Collections Supervisor/Manager, a A/R Associate ensures that the organization is always represented in a professional and courteous manner. This role involves calling customers to collect on past due invoices and is accountable for researching and reconciling any open issues such as credits, unapplied cash, misapplied cash, and disputes.
Responsibilities
Contact customers regarding past due balances and thoroughly document pertinent information.
Communicate with field personnel about past due invoices and disputes.
Research and reconcile all open issues, including credits, unapplied cash, misapplied cash, and disputes.
Send correspondence such as letters and statements via mail or fax.
Communicate account changes and updates with the corresponding department.
Place or release customer account holds.
Collaborate with collection agencies, assigning accounts and responding to inquiries.
Provide management with the status of past due accounts.
Work in a structured environment with a diverse workforce.
Perform other essential duties as assigned by the supervisor.
Essential Skills
Research abilities in reviewing customer accounts and resolving matters.
Excellent oral and written communication skills.
Proficiency in Microsoft Word, Excel, and Outlook.
Ability to make quick and accurate decisions.
Strong interpersonal skills for effective communication with customers, vendors, employees, and upper management.
Ability to manage multiple tasks with changing priorities.
Capacity to work under pressure and adapt to an ever-changing environment.
Additional Skills & Qualifications
1+ years of Accounts Receivable experience in a mid-sized company.
1+ years of prior Collections experience, preferably business to business.
Comfortable with Microsoft Excel, including formulas, VLOOKUP, and Pivot Tables.
High school diploma or its equivalent.
Ability to type 35 WPM and be on the phone 90% of the workday.
Background in distribution or manufacturing is preferred.
Strong problem-solving skills.
Comfortable making outbound and taking inbound calls.
Excellent customer service skills.
Ability to succeed in a fast-paced work environment.
Work Environment
The role is based in a corporate office environment and requires 100% on-site presence. Working hours are Monday through Friday from 8am to 4:30pm or 7:30am to 4:00pm.
Pay and Benefits
The pay range for this position is $23.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in La Vergne,TN.
Application Deadline
This position is anticipated to close on May 16, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.