Job Information
VF Corporation Service Desk Analyst in Kuala Lumpur, Malaysia
About the Role: Join our dynamic team as a Service Desk Analyst, where you'll resolve technical issues in a call center/help desk environment. Utilize your customer service expertise and technical knowledge to assist employees with software and hardware problems.
Key Responsibilities:
Diagnose and troubleshoot technical issues following documented procedures.
Provide support for desktop, laptop, and network services.
Resolve less complex problems or escalate to appropriate personnel.
Qualifications:
Bachelor's degree in Information Technology or related field (or equivalent experience).
Minimum one year of related experience preferred.
Strong written and oral communication skills.
Skills & Knowledge:
Solid understanding of a specialized area through prior study or experience.
Ability to apply standardized rules and procedures within your area.
Basic problem-solving skills to identify and resolve issues.
Interaction & Impact:
Exchange technical information with colleagues and customers.
Support short-term team performance and contribute to achieving goals.
Accountability:
Responsible for meeting personal targets and planning your work.
Work is periodically reviewed, with awareness of broader profitability issues.
Ready to make an impact? Apply now and be part of our team!
R-20250415-0006
VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.