SAP SAP Ariba - Technology Senior Consultant - Malaysia Job in Kuala Lumpur, Malaysia
Requisition ID: 238933
Work Area: Consulting and Professional Services
Expected Travel: 0 - 80%
Career Status: Professional
Employment Type: Regular Full Time
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
The SAP ARIBA and SAP FIELDGLASS Culture Values
SAP Ariba and SAP Fieldglass strongly values being recognized as a customer-centric driven organization. Our #BeREAL Program ensures that all SAP Ariba and SAP Fieldglass employees factor optimizing the customer experience into every business decision they make.
What exactly does #BeREAL stand for? The R equals responsiveness to customers (including SAP Ariba colleagues), the E relates to empathy with understanding the culture of our customers and their business objectives, the A signifies being aligned with your SAP Ariba colleagues to deliver the best customer experience, and the L acknowledges that we lead our customers to realize value through our expertise.
To become a part of the SAP Ariba and SAP Fieldglass team, we ask all applicants to share experiences that embody the #BeREAL Commitment.
The Senior Technology Consultant is accountable for driving Buyer's integration initiative with the Ariba Solutions to automate their buying processes and drive collaborative commerce with their vendors. The Senior Technology Consultant's responsibilities include implementation of the technical components of the Ariba Solution’s open interfaces to the customer’s business applications. The Senior Technology Consultant serves as an Ariba Network and Ariba On-Demand expert on integration options for the customer requirements and influencer of resources that impact the customer's success. The Senior Technology Consultant will demonstrate the ability to oversee multiple programs and provide technical support as they grow their knowledgebase of Ariba tools and technology. Strong communication skills and a strong technical background is required to effectively drive customer projects.
Duties and Responsibilities
Consult customers on ecommerce integration options and recommended processes
Advise customers on creative and flexible solutions to speed integration and ultimately transactions to drive their business
Engage with Buyers independently with minimal manager/leadership over site
Lead and facilitate customer integration sessions to identify and document customer requirements
Lead regular scheduled conference calls to ensure project status is tracking as planned
Ability to manage multiple projects across different programs liaising with key functional areas
Coordinate and manage testing process with customer from engagement to deployment
Assist in resolving issues related to transmission of electronic documents via the Ariba Network and Ariba On Demand solutions
Lead and influence resources that impact success, including management of and delegating tasks to resolve issues to other teams/individuals when necessary
Issue / Status Tracking– Provides weekly updates and escalates critical issues to Team and Project management in a timely manner
Driven individual that challenges internal and external customers to provide timely follow up to improve cycle times
Superior communication skills, both written and verbal, with a willingness to pick up the phone when email isn’t getting the job done
Strong understanding of how document flow and data translation occurs between ERP systems specifically SAP and other business applications such as Oracle, PeopleSoft, Lawson, JDE, Maximo and Ventyx
Understanding of the functional processes involved in source to payment and the electronic transactions that support them
Understanding and exposure to EAI, Middleware, and other integration tools
Ability to adapt support style to align with the technical capabilities of the customer
Strong Supply Chain knowledge on Procurement and Payable processes
Basic Minimum Qualifications
Bachelor’s degree preferred
Minimum of 8 years of experience in IT Consulting
Ability to compile status of all projects and provide regular reports to Management
Ability to work in a multi-functional team environment and influence others that impact success
Experience creating and delivering presentations on project related work to team members, management, and customers
Flexibility to adjust regular business hours to the needs of global customers
Strong technical and customer facing experience
Experience SAP ERP, ABAP, and SAP NetWeaver PI
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ).
Successful candidates might be required to undergo a background verification with an external vendor.
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