Job Information
Pilot Company Supervisor, Credit Discounts in Knoxville, Tennessee
Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
Job Description
The purpose of this job is to oversee the day-to-day operations of the discount coordinator team, ensuring accuracy of customer discounts and rebates.
Supervise and provide daily oversight of the discount coordinator team; select, coach, train, and develop direct reports, to include appraising job performance and conducting performance reviews
Ensure customer pricing and discounts are accurately implemented across several different platforms
Review and ensure completion of key credit department reports and reconciliations
Collaborate with sales, IT, wholesale, freight-only and finance team members to coordinate efforts, streamline processes and improve Guest experience
Support relationships with key billing services; resolve escalated problems with billing services when they occur
Review and approve manual rebates and back pays; collaborate with audit and compliance departments to ensure compliance
Provide guidance and input for development of credit-related software to ensure all stakeholders’ needs are met; manage new and existing data within systems
Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned
Qualifications
Bachelor’s degree in finance, accounting or related business field required
Minimum four years’ work experience required
Supervisory experience in a similar role preferred
Specialized Knowledge
Intermediate Microsoft Office skills
Knowledge of principles and techniques used in conducting financial analyses
Knowledge of financial and accounting principles, practices, and procedures
Strong systems orientation with the ability to rapidly develop deep knowledge and understanding of key credit department systems
Competencies
Ability to motivate and lead a team
Strong written and verbal communication skills
Excellent analytical, critical thinking, organizational, and time management skills
Ability to problem solve, manage conflicts, influence, and negotiate
Ability to manage multiple projects and work-streams concurrently
Ability to set priorities, multitask, meet deadlines, and resolve problems with a high sense of urgency
Additional Information
Nation-wide Medical Plan/Dental/Vision
401(k) and Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Onsite Gym and Cafeteria
Weekly Pay
All your information will be kept confidential according to EEO guidelines
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Pilot is an Equal Opportunity Employer. Pilot does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.