AMVETS Jobs

JOB REQUIREMENTS: The Human Services Quality Analyst Manager, reporting to the Director of Human Services, will help to improve access to programs and services for Kenosha County citizens and assure the quality and cost-effectiveness of county-supported programs through performance and outcome monitoring, quality improvement strategies and troubleshooting. This position will assist in utilization review and trend analysis; be participative in new grant development; assist the administration to assure accessible, quality care; and assist with special projects throughout Human Services. Duties include: Work with Kenosha County\'s network of service providers to establish and monitor contract performance and consumer outcome measures for contracted services Provide supervision for the Contract Specialist Develop/improve systems for reporting and reviewing monthly progress on performance measures and persons served to assure that goals are met and target populations are reached Identify system barriers to service quality or cost effectiveness; initiate quality improvement strategies such as NIATx, using stakeholder teams Assist with grant identification, preparation, monitoring and reporting Assist in troubleshooting with issues that may affect service delivery or costs, including review of regulations and communication with state officials Respond to and address consumer and family concerns Review contracts and goal setting with providers, annually and as needed Facilitate special projects to improve community programs while assuring services reach diverse populations Review monthly core service reports against performance goals relative to service units, persons served and other objectives; quarterly review of consumer outcome measures and follow up with management and providers Facilitate quality improvement projects, assembling key stakeholders to identify and test system changes to improve quality or cost effectiveness of services Acts as a liaison for providers on family concerns while respecting consumer privacy rights Assist with completion of Human Service\'s annual reports Create and manage a Human Service monthly dashboard Produce outcome presentations for the County Executive and County Board Conduct specific case reviews with contracted staff at remote locations Monitor consumer centered outcomes for specific programs Serve as the Civil Rights Compliance Officer for Human Services programs Perform other work as required or assigned Kenosha County is committed to Equity, Diversity and Inclusion and is an Equal Opportunity Employer. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Required Experience At least 3 years administrative experience in human services Preferred Experience Three+ years administrative experience in quality improvement, program evaluation or program supervision Experience in program evaluation and/or analysis Experience in grant writing and/or monitoring Success Factors Knowledge of: Advanced skills in Microsoft Programs including Excel, Power Point Skill in: NIATx or comparable quality improvement process Analytical and problem-solving skills Excellent communication and presentational skills Excellent writing skills Excellent organizational skills Ability to: Have a high degree of accuracy and attention to detail Work respectfully in a diverse and inclusive environment ***** APPLICATION INSTRUCTIONS: Apply Online: www.kenoshacounty.org/jobs Other: To see the complete job description and to apply for this position, please visit our website, www.kenoshacounty.org/jobs, and click the \"View Open Jobs\" button. Must be submitted no later than Sunday, May 5, 2024. Kenosha County is an affirmative action, equal opportunity employer.