Job Information
Robert Half Client Services Representative in Kenosha, Wisconsin
Description
Openings for Customer Service Representatives!
Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for a long-term contract / temporary to hire position in Kenosha, Wisconsin, this Customer Service Representative opportunity could be for you!
Key responsibilities
Deliver outstanding, friendly customer service in a timely fashion
May support business development and client referral goals by actively cross-selling and referring customers
Field and send written business correspondence
Receive and place telephone calls
Requirements - Strong customer service and office administrative skills
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Highrise, and Insightly
Well-founded grasp of Administrative Assistance
Strong familiarity with data entry
General familiarity with Phone Etiquette
Practical knowledge of Administrative Office
Proven knowledge of Microsoft Excel
Foundational knowledge in Salesforce.com
Microsoft Office experience
Customer service experience
Superior Customer Service experience
Enthusiastic attitude and an engaging businesslike approach
2+ years of past relevant experience
Excellent written/verbal communication and organizational skills
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .