Job Information
Elevance Health Regional Administrative Assistant – Paragon Healthcare in KATY, Texas
Regional Administrative Assistant
A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.
Location : This position will be based at our Katy, TX Infusion Center with the expectation to travel to our Houston area centers for coverage as needed. This is a full time, float position.
Work Schedule : Full-time, Monday - Friday; 8am - 5pm or 7am – 7pm depending on location.
The Regional Administrative Assistant is responsible for overseeing patient check-in, registration, and checkout.
How you will make an impact :
Primary duties may include, but are not limited to:
Oversees staff and processes for check-in, verifying charts are pulled for scheduled appointments, demographics/eligibility is updated, and current forms are being utilized.
Listens and responds to patient and/or family members concerns.
Responds to patient questions and complaints, routes issues to appropriate personnel.
Analyzes daily administrative operations and utilization of resources.
Minimum Requirements :
Requires a HS diploma.
Minimum of 1 year of lead/supervisory experience in a health care environment; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences :
Bi-lingual (English/Spanish) preferred.
Previous experience in a medical office setting.
Previous infusion experience.
Experience with authorizations and insurance.
Availability to travel to our Houston area locations.