Job Information
ManpowerGroup End User Support Technician in Kansas City, Missouri
Our client is looking for an End-User Support Technician to help employees troubleshoot and solve their hardware and software issues.
Job Title: End-User Support
Location: Kansas City, MO
Pay Range: $20-26/hr DOE
Description:
Image, configure, install, repair, and upgrade computer systems and perform routine maintenance.
Troubleshoot for hardware and technical incidents.
Update and resolve tickets assigned individually or within a group queue, providing timely resolutions and customer support.
Resolve tickets in the ServiceNow Support queue, meeting department specifications.
Provide high level of customer support through detailed documentation in ticketing system.
Assist customers with installation of new software packages, based on licensing requirements.
Perform new hire desk setups, office/department move equipment connection.
Provide tier-1 AV hardware troubleshooting, and on-site connection/presentation support as requested.
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.