AMVETS Jobs

+-----------------------------------------------------------------------+ | [Customer Service Agents and/or Dispatchers Needed: | | ]{#ctl00MaincontentlblJobDescriptionValue} | | | | This position has a built-in promotion program that will allow you to | | earn2 raises in your first six months! | | | | What you will do | | | | - Our Customer Service Agents will serve as Emergency Dispatch | | Operators, monitoring systems for alarm signals and responding to | | alarms using the information provided in instruction screens. | | - You will learn about the dispatch operator role and standard | | operating procedures through our paid training course. | | - Once on the job, you will place the necessary outgoing calls to | | verify an alarm, dispatch the proper authorities, and notify | | responsible parties. | | - Part of your job will be to properly document what happened and | | how you handled this situation within the system and make sure | | you followed all the appropriate steps. | | | | | | | | How you will do it:As an Emergency Dispatch Operator, you will | | participate in a five-week training program. We provide a fun and | | interactive learning environment. You will learn about the role and | | the great opportunities within our company, what is expected of you, | | and how we monitor your performance and work together through the | | training classes so that you can be a successful Emergency Dispatch | | Operator. | | | | You will also be automatically enrolled in our Completion Bonus | | Program, where you will be able to earn3 bonuses in your first year! | | | | | | | | | | | | What we look for | | | | *Required* | | | | | | | | - High school diploma or GED preferred | | - Must be 18 years old | | - Multiple shifts available | | - Minimum of six (6) months of customer service experience; one | | year or more call center experience preferred | | | | [*Preferred* ]{#ctl00MaincontentlblJobDescriptionValue} | | | | - Excellent communication skills | | - Able to type between 20 - 25 wpm | | - Basic knowledge of computer applications | | - Ability to work efficiently under pressure | | - Strong problem-solving skills | | - Strong organizational skills | | - Strong work ethic | +-----------------------------------------------------------------------+