Job Information
Arkansas Department of Workforce Services Receptionist in Jonesboro, Arkansas
This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4309010
We are looking for a Receptionist to serve as our first point of contact and manage the front desk. If you have a knack for customer service and a strong work ethic, we\'d like to meet you.
POSITION PURPOSE
Carries out duties as assigned and relieves management of clerical work and minor administrative and business detail by performing the following duties.
ESSENTIAL FUNCTIONS & BASIC DUTIES
- Answers and screens incoming telephone calls and takes messages.
- Greets patients, families, staff, and visitors as they enter the Academy and monitors traffic flow to ensure that only appropriate persons are allowed to enter. Ensures that all visitors and patients are signed in before they enter the clinic.
- Organizes and maintains file system, and files correspondence and other records.
- Read and routes appropriate mail. Locates and attaches files to correspondence to be answered by the employer. Prepares outgoing mail and correspondence, including e-mail and faxes.
- Responds to requests for copies of patient medical records from other agencies, professionals, and/or patients. Makes copies of correspondence or other printed material.
- Performs daily status checks of each Medicaid patient\'s treatment eligibility.
- Breaks down each patient\'s medical chart after the patient has been discharged from the clinic and organizes and stores the records in the designated area.
- Scans documents as appropriate.
- Completes check requests, word processing tasks and updates documentation.
- Maintains a list of supplies needed and submits all supply requests to the Director for approval.