Job Information
Brookfield Properties Field Support Specialist (Part - Time) in Jonesboro, Arkansas
Location
Charleston - 997 Morrison Drive, Suite 402
Business
We are a leader in the single-family rental (SFR) Aggregation space with over 10,000 homes across the Southeast and Midwest. Maymont Homes was founded in 2011 to bring technology to the single-family rental space. Over the years we have become a full-service acquisition, renovation, and property management company growing throughout the South and Midwest. By the application of efficient processes enabled by advanced software, our company can provide clean, safe, affordable housing to thousands of people. We strive to offer better living opportunities for individual families, which ultimately improve the lives in the communities we serve!
Job Description
Part-Time Position
Location: Memphis, TN
Primary Responsibilities: The Field Support Specialist is responsible for completing key field and operational tasks to support market performance. This role ensures a seamless transition from construction completion to move-in by maintaining high standards of quality, efficiency, and customer experience
Skills & Competencies:
Minimum of 2 years of experience in a related field, preferably in property management, maintenance, or construction
Strong organizational and communication skills with the ability to interact effectively with diverse stakeholders
Proven problem-solving and time-management capabilities in fast-paced, customer-focused environments
Exceptional attention to detail and the ability to deliver high-quality work under tight deadlines while managing multiple tasks
Familiarity with fair housing regulations and local real estate laws is a plus
Proficiency in Microsoft Word, Excel, and PowerPoint preferred
Willingness and ability to learn and utilize mobile property inspection software
Experience with MRI Software is an asset
Self-motivated with the ability to work independently as well as collaboratively in a team setting
Valid driver’s license and reliable transportation required for regular site/property inspections (mileage reimbursement provided)
Essential Job Functions:
Conduct regular inspections of vacant homes, performing light cleaning tasks to ensure properties are always tour-ready or move-in ready; validate feedback from prospective tenants
Perform basic maintenance tasks such as replacing smoke detector batteries, light bulbs, air filters, and reprogramming garage door remotes as needed
Communicate effectively with cross-functional team members, using technology to capture photos, document inspections, and provide real-time updates from the field
Represent the market as a witness in court proceedings related to rent disputes or lease violations, as needed
Assist with utility inspections and ensure services are appropriately transferred or maintained
Prepare homes for move-in by identifying outstanding issues, removing non-essential signage, rekeying locks, and placing permanent lockboxes after removing temporary ones
Verify and address HOA, HUD, city, and other municipal inspections or code violations
Serve as the first point of contact in validating reports of unauthorized occupants, potential scams, or property abandonment; document findings, collaborate with local authorities when necessary, and post legal notices at the property
Maintain a professional and courteous demeanor in all interactions with residents, vendors, and team members
Perform additional duties as assigned by the supervisor or leadership team
Other duties as assigned
Key Metrics & Responsibilities:
Complete all assigned daily and weekly inspections on time, meeting scheduling and productivity targets
Ensure inspection reports are accurate and thorough; subject to regular audits for quality and compliance
Contribute to market performance by supporting occupancy goals, reducing downtime, and maintaining homes to the company’s Standard of Safe, Clean, and Functional
Maintain a low rate of move-in maintenance issues, with a target of < 0.5 items / home
DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Why work for Maymont Homes ?
Our Mission – “We Positively Impact the Lives in the Communities We Serve”. We do this through the work we do and the volunteer efforts that the company sponsors. You can make a difference in your community while you work!
Outstanding benefits package – our benefits are provided by Brookfield and offer immediate 5% match on the 401(k) plan, wellness credits that significantly reduce the employee cost for health care coverage, and up to 160 hours of PTO per year for full time employees.
Huge parent company – support and backing from Brookfield Asset Management, one of the largest real estate asset management companies.
Career growth – with our plans for growth and expansion into new markets, there are many opportunities to move up within the company.
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT
At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 395 million square feet of real estate across the globe. It’s a feat that wouldn’t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don’t simply meet the needs of our tenants, residents, and communities — but exceed them, every day.